Sales Advisor - Cargo - USA

Air Canada•Dallas, TX

About The Position

The Sales Advisor, Cargo is responsible for achieving maximum sales profitability, growth, and account penetration within an assigned territory and/or market segment. The role sells Air Canada Cargo products and services through a consultative, solutions-based approach, with the goal of increasing Air Canada’s market share and revenue within its territory and customer base. The position serves as the primary interface between Air Canada and freight forwarders and shippers, working with internal teams and customers to identify revenue opportunities, develop strategies, and manage account performance. It also represents Air Canada within the cargo industry community.

Requirements

  • Strong understanding of the cargo business.
  • At least 3 years of commercial sales experience.
  • Highly developed interpersonal, communication, and presentation skills.
  • Demonstrated leadership and decision-making abilities.
  • Strong negotiating skills.
  • Results-oriented approach.
  • Exceptional planning and organizational skills.
  • Ability to build strong relationships with internal and external customers.
  • Strong analytical skills to interpret data and general industry information.
  • Proven time-management and prioritization skills.
  • Ability to cope with irregular or multiple work demands.
  • Receptiveness to flexible work hours, holiday and weekend coverage, and travel expectations.
  • Proficiency with PC Windows applications such as Word, Excel, and PowerPoint.
  • Ability to travel domestically and internationally and attend in-person sales calls and meetings as required.
  • Must be eligible to work in the country of interest when an offer is made and provide proof of eligibility before the start date; candidates are responsible for obtaining any required work permits, visas, or other authorizations.

Nice To Haves

  • An undergraduate business degree is a definite asset.
  • Based on equal qualifications, preference will be given to bilingual candidates.

Responsibilities

  • Promote, sell, and secure business from existing and prospective customers through a consultative, relationship-based approach.
  • Qualify prospects and current customer opportunities, understand customer concerns, and manage the sales process.
  • Use the CRM system daily to record customer information and sales activity and report pipeline and prospecting activities.
  • Identify opportunities by researching the industry, customers, and publications, and tracking individual contributors.
  • Analyze territory and market potential and determine the value of existing and prospective customers.
  • Develop and implement a territory sales strategy, including marketing Air Canada Cargo’s solutions.
  • Identify client revenue opportunities and jointly develop strategy plans to increase profitability.
  • Coordinate sales efforts with marketing, sales management, the call center, capacity, accounting, and operations teams.
  • Gather market information from customers during daily contacts and distribute it as appropriate to support sales strategies.
  • Manage exception contracts, spot rates, local pricing, RFQs, and allocations.
  • Address accounting discrepancies.
  • Work with the Global Account Team, headquarters, and Operations to develop, negotiate, and manage long- and short-term capacity agreements.
  • Act as the primary interface between Air Canada and freight forwarders and shippers.
  • Conduct regular account performance reviews.
  • Achieve or exceed cargo revenue and market-share improvement targets.
  • Represent and promote Air Canada within the cargo industry community.
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