Sales Advisor - Pentagon City

Warby Parker • Arlington, VA

9d • Onsite

About The Position

Warby Parker is seeking a well-rounded Sales Advisor to provide excellent service to customers and support the success of its retail locations. Advisors represent the company’s values and brand philosophy, help make glasses shopping a delightful experience, contribute ideas to improve retail processes, and may work on special projects. The role involves assisting customers with product knowledge and style advice while supporting an inclusive, collaborative store environment.

Warby Parker describes its mission as inspiring and impacting the world with vision, purpose, and style. The company aims to scale while doing good, and offers glasses, contacts, eye exams, and vision tests online, in stores, and in customers’ homes. Through its Buy a Pair, Give a Pair program, the company distributes a pair of glasses to someone in need for every pair of glasses or sunglasses sold.

Compensation includes a competitive base salary or hourly rate and variable compensation for eligible employees. Final compensation depends on factors such as qualifications, experience, internal equity, and market data. Non-exempt employees are eligible for overtime when required to work more than 40 hours in a workweek. Benefits vary by employment status; the posting lists benefits for both full-time and part-time employees.

Requirements

• Customer-facing experience in a service-minded environment.
• Ability to adapt and solve problems proactively, including responding quickly to unexpected situations.
• Ability to work positively as part of a team and lead by example.
• Effective communication skills with a variety of people.
• Organization, attentiveness, and attention to detail.
• An energetic, self-starting approach and entrepreneurial spirit.
• Interest in fashion and technology.
• Must not be on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).

Nice To Haves

• Excitement about working and learning at a fast-paced, high-growth company.

Responsibilities

• Communicate Warby Parker’s values and brand philosophy on the sales floor.
• Provide customers with excellent service.
• Demonstrate product knowledge and offer style advice.
• Develop ideas to reinvent retail and improve the glasses-shopping experience.
• Anticipate the needs of the team and customers and be ready to help.
• Help foster an inclusive culture by treating customers and colleagues with respect.

Benefits

• Full-time employees: health, vision, and dental insurance; life and AD&D insurance; paid sick leave; paid holidays; vacation days; 401(k) retirement savings plan; parental leave; short-term disability; Employee Stock Purchase Plan; Employee Assistance Program; bereavement support; optical education reimbursement; free eyewear.
• Part-time employees: Employee Assistance Program; Employee Stock Purchase Plan; free eyewear; paid sick leave.
• Competitive base salary or hourly rate and variable compensation for eligible employees.
• Overtime pay for non-exempt employees required to work more than 40 hours in a workweek.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed