Sales Advisor

Toyota of Cedar Park Keating LLC•Leander, TX

10d•Onsite

About The Position

Toyota of Cedar Park is seeking a Sales Advisor to guide customers through the vehicle sales process. The role includes organizing and maintaining appointment systems, capturing customer information, contacting new and existing customers, showing new and used vehicles, and explaining vehicle characteristics and features. The Sales Advisor is expected to know the vehicles offered for sale and answer customer questions about the products. This position is non-exempt and has no supervisory responsibility. Sales Advisors typically work 50–60 hours per week on a rotation between 8:30 a.m. and 9:00 p.m., including weekends and holidays. Work is primarily at the dealership, with time outdoors on the lot in all weather conditions. Test drives are common and may take place in low light or adverse weather. The work environment may include loud noises, odors, high activity, competition, and aggressive sales goals. Occasional extended travel beyond test-drive areas is required. Applicants must have a valid driver's license and be willing to complete a drug screen and background check before employment.

Requirements

Experience in customer-facing roles, such as sales, retail, service industry, or similar, is preferred.
High level of dependability and confidentiality.
High school diploma or GED.
Four years of clear driving record, with no previous DUI history or moving violations.
No prior criminal history.
Valid driver's license.
Access to reliable transportation.
Successful selling skills.
Self-confidence.
Ethical conduct.
Professional personal appearance.
Excellent communication skills.
Ability to discuss technical details.
Punctuality.
Ability to work well in a metrics-based environment.
Willingness to submit to a drug screen and background check prior to employment.

Nice To Haves

Experience in customer-facing roles, such as sales, retail, service industry, or similar.

Responsibilities

Actively prospect for potential buyers through referrals and outreach.
Approach and assist new customers who enter the dealership lot.
Determine customer needs by listening and asking questions.
Conduct vehicle walk-arounds and test drives, and demonstrate features of suitable automobiles.
Close automotive sales effectively.
Ensure customers understand vehicle operating features and paperwork.
Follow through on sales commitments to customers.
Maintain an owner follow-up system to encourage repeat business and referrals.
Maintain sales certification.
Meet sales quotas established by the dealership.
Report objectives, reviews, analyses, and planned activities to the sales manager.
Attend training and sales meetings offered by sales managers, the dealership, and manufacturers.
Review sales statistics and actions to improve time use, planning, and sales performance.
Maintain a professional appearance and wear the uniform.