Sales Advisor - Barracks Road

Warby Parker•Charlottesville, VA

2d•Onsite

About The Position

Warby Parker is seeking a well-rounded Sales Advisor to provide excellent service to customers at its retail locations. The role has a direct impact on store success through customer interactions, process ideas and improvements, and special projects. Sales Advisors introduce customers to Warby Parker’s values and brand, help make glasses shopping a positive experience, and contribute to an inclusive store culture.

Requirements

Customer-facing experience in a service-minded environment.
Ability to adapt and solve problems proactively, including responding quickly to unexpected situations.
Positive team-oriented approach and ability to lead by example.
Effective communication with a variety of people.
Organization, attentiveness, and attention to detail.
Energetic, self-starting approach and entrepreneurial spirit.
Interest in fashion and technology.
Must not be listed on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).

Nice To Haves

Experience or interest in fashion and technology.

Responsibilities

Communicate Warby Parker’s values and brand philosophy on the sales floor.
Provide excellent customer service.
Demonstrate product knowledge and offer style advice.
Develop ideas to improve retail and the glasses-shopping experience.
Anticipate the needs of the team and customers, and offer assistance.
Help foster an inclusive culture by treating customers and colleagues with respect.