Sales Advisor - Naperville

Warby Parker•Naperville, IL

2d•Onsite

About The Position

Warby Parker is seeking a well-rounded Sales Advisor to deliver excellent service to customers. Sales Advisors contribute to the success of the company through customer interactions, process ideation and improvement, and special projects. In this role, the Advisor represents Warby Parker’s values and brand philosophy, helps make glasses shopping an exceptional experience, and supports an inclusive retail environment.

Requirements

Customer-facing experience in a service-minded environment.
Ability to adapt, solve problems proactively, and respond quickly to unexpected situations.
Positive, collaborative approach and ability to lead by example.
Effective communication with a variety of people.
Organized, attentive, and detail-oriented.
Energetic self-starter with an entrepreneurial spirit.
Interest in fashion and technology.
Not listed on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).

Nice To Haves

Excitement about working and learning at a fast-paced, high-growth company.

Responsibilities

Communicate Warby Parker’s values and brand philosophy on the sales floor.
Provide excellent customer service.
Demonstrate product knowledge and offer style advice.
Develop ideas to improve retail and the glasses-shopping experience.
Anticipate the needs of teammates and customers and offer assistance.
Help foster an inclusive culture by treating customers and colleagues with respect.