Advisor - EASTVIEW

Warby Parker•Victor, NY

About The Position

Warby Parker is seeking a well-rounded Sales Advisor to provide excellent service to customers and support the success of its retail locations. Advisors represent Warby Parker’s values and brand, help make glasses shopping an enjoyable experience, and contribute through customer interactions, process ideation and improvement, and special projects. The role involves working with customers and colleagues in a fast-paced retail environment and sharing product knowledge and style advice.

Requirements

Customer-facing experience in a service-minded environment.
Ability to work and learn in a fast-paced, high-growth company.
Proactive, adaptable problem-solving skills, including responding quickly to unexpected situations.
Positive team-player attitude and ability to lead by example.
Effective communication skills with a variety of people.
Organization, attentiveness, and attention to detail.
Self-starter attitude and entrepreneurial spirit.
Interest in fashion and technology.
Must not be listed on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

Responsibilities

Communicate Warby Parker's values and brand philosophy on the sales floor.
Delight customers through excellent service.
Demonstrate product knowledge and offer style advice.
Develop ideas to reinvent retail and the glasses-shopping experience.
Anticipate the needs of the team and customers, and provide assistance.
Help foster an inclusive culture by treating customers and colleagues with respect.

Benefits

Health, vision, and dental insurance for full-time employees.
Life and AD&D insurance for full-time employees.
Paid sick leave for full-time and part-time employees, subject to stated eligibility and accrual details.
Paid holidays for full-time employees.
Vacation days for full-time employees.
401(k) retirement savings plan for full-time employees.
Parental leave for full-time employees, including non-birthing parents.
Short-term disability for full-time employees.
Employee Stock Purchase Plan for full-time and part-time employees.
Employee Assistance Program (EAP) for full-time and part-time employees.
Bereavement support for full-time employees.
Optical Education Reimbursement for full-time employees.
Free eyewear for full-time and part-time employees.