Sales Administrator

BATHING BRANDS INC • Wheeling, IL

6d • Hybrid

About The Position

Bathing Brands is a well-established, growing organization in the steam, sauna, and bathing space, and the Sales Administrator plays a key role in supporting the sales process from order entry through fulfillment. This position acts as a central point of coordination between Sales, Operations, and Customers—ensuring orders are accurate, timely, and clearly communicated. The ideal candidate is detail-oriented, organized, and comfortable interacting with both internal teams and external customers to resolve questions and keep orders moving. This position is hybrid, requiring regular on-site presence with the option for remote work.

Requirements

• Strong attention to detail and ability to manage multiple orders simultaneously
• Clear written and verbal communication skills
• Customer-service mindset with the ability to handle inquiries calmly and professionally
• Proficiency in Microsoft Office (Excel, Outlook, Word)
• Ability to work cross-functionally with Sales, Operations, and Finance teams
• Strong organizational and time-management skills

Nice To Haves

• Previous experience in sales administration, order entry, order expediting, or customer service
• Experience working with ERP or CRM systems
• Manufacturing, distribution, or logistics environment experience

Responsibilities

• Process and manage customer sales orders, ensuring accuracy of pricing, quantities, and delivery details
• Coordinate order progression from receipt through shipment, working closely with Sales, Production, and Shipping teams
• Monitor order status and proactively identify potential delays or issues
• Expedite orders as needed to meet customer expectations and business priorities
• Serve as a primary point of contact for customer order-related questions, updates, and documentation
• Communicate order confirmations, status updates, and changes in a clear, professional manner
• Resolve order discrepancies, shipping issues, or billing questions in collaboration with internal teams
• Maintain a high level of professionalism and responsiveness in all customer interactions
• Maintain accurate order records in internal systems (ERP/CRM)
• Prepare and distribute order confirmations, invoices, and related documentation
• Assist with reporting related to orders, shipments, and sales activity
• Support Sales team with administrative tasks as needed

Benefits

• Company-subsidized medical, dental, and vision insurance
• Company-paid life insurance, with voluntary disability and supplemental coverage options
• 401(k) retirement plan with company match
• Paid Time Off (PTO) and paid company holidays
• Community Day for volunteer service
• Employee referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed