Sales Administrator

Allied Fire Protection•Pearland, TX

3d•Onsite

About The Position

The Sales Administrator will provide essential support to the sales team, focusing on enhancing customer service, increasing bid and sales opportunities, and managing various administrative tasks. This role involves maintaining bid lists, coordinating meetings, supporting collections, facilitating the inspection and deficiency sales process, and assisting with job setups and service trade operations. The administrator will also handle general administrative duties, including phone support, marketing event assistance, and serving as a liaison between the sales team and customers.

Requirements

High school diploma is required.
Customer Service experience for sales department or sales administration background.
Project coordination or project support experience.
Excellent written and verbal communication skills.
Ability to follow verbal and written instructions.
Detail oriented with excellent organization skills.
Ability to effectively utilize computers and software including Microsoft Office Suite, Computer Ease and other software required by the Company.
Ability to maintain accurate and auditable records.
Ability to work in a fast-paced service/construction team environment.
Attention to detail with emphasis on accuracy and quality.
Ability to prioritize work to balance multiple projects and deadlines.

Nice To Haves

Bachelor’s Degree is preferred.
SALESFORCE CRM experience highly preferred.

Responsibilities

Assist the sales team as needed to enhance customer service and increase bid and sales opportunities for sales department.
Maintain bid lists for sales team: sprinkler/alarm.
Update bid lists as invitations are received and distribute as needed.
Create meeting invitations for walk thru’s and job site visits on calendars.
Provide backup support for collections on outstanding sales items.
Contact the architect/electrical contractors to capture all bid opportunities.
Assist in bid tab inquiries.
Assist in downloading/printing plans as needed.
Facilitate inspection and deficiency sales process.
Download inspection reports from Building Reports.
Assist in inspection and deficiency repair history as needed.
Print/provide deficiency notices and reports to sales team.
Assist in material quotations for deficiency repairs as needed.
Obtain and update customer set up sheets.
Support with client and prospect updates.
Follow up on client and project initiatives.
Assist in creating emergency work orders as needed.
Assist in collecting all documentation required for contract/remodel job set up.
Assist in preparing proposals as needed.
Phone support/rotation at reception area for lunches.
Assist sales team with collections/lien review.
Assist sales team in marketing events as needed.
Serve as liaison as needed for sales team and customers.