Sales Administrator

Clean Nutra • Spring Valley, NV

3d

About The Position

Clean Nutra is expanding from a direct-to-consumer model into retail, a sector that requires significant administrative work. This role is crucial for managing the paperwork involved in retail operations, including item setup forms, retailer-specific pricing templates, cost change notifications with documentation, and processing remittance deductions. Currently, this administrative workload lacks a dedicated owner and often competes with other critical tasks, leading to potential missed deadlines and financial repercussions like lost placements due to unpaid slotting fees. This position is designed to ensure the administrative aspects of the retail business are handled efficiently and punctually, enabling the commercial team to focus on sales and growth. It serves as a support role with tangible impacts and offers a clear pathway into sales operations for motivated individuals.

Requirements

• Two or more years in a sales support, customer service, order entry, or administrative role.
• Organized in a way other people can rely on; deadlines are met and nothing falls off the list.
• Solid Excel skills, including sorting, filtering, lookups, and building a clean tracker.
• Careful with detail, as errors in case pack or cost can lead to chargebacks.
• Comfortable writing clear emails to outside partners and asking direct questions when something does not add up.

Nice To Haves

• Experience in supplements, food, or another regulated category.
• Exposure to EDI, a retailer vendor portal, or an ERP such as NetSuite or Cin7.
• Any experience with deductions or chargebacks, even just gathering the paperwork.

Responsibilities

• Enter and confirm purchase orders and track them through to shipment with our 3PL.
• Complete new item setup forms and keep item maintenance current as specs, costs, and case configurations change.
• Maintain the price lists and pallet specifications so there is one current version rather than several in circulation.
• Submit cost changes on the notice each retailer requires, which runs 60 to 90 days depending on the category, with the supporting documentation attached.
• Log every deduction and chargeback that appears on a remittance, with the date, amount, and the retailer's stated reason.
• Pull the backup that supports a dispute, including invoices, proof of delivery, and program agreements, and hand it to the Sales Operations Manager in a state that can be filed.
• Keep the audit file current for retailer invoice reviews (current year plus two prior years) and duplicate payment claims.
• Respond to broker requests for forms, specs, samples, and pricing, and track what was sent and when.
• Manage our retailer and broker portal access, submissions, and deadline calendar.
• Coordinate sample shipments for category reviews and new item presentations.
• Pull recurring sales and shipment reports on a set schedule.
• Keep the trade and promotional calendar updated with event dates, fees committed, and what was actually billed.

Benefits

• This role offers a genuine path into sales operations.
• Specific targets will be provided in writing before the start date.
• The company prefers to grow talent internally rather than hiring externally for sales operations or category analyst roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed