Sales Administrator

Marine Group Boat Works LLC•Chula Vista, CA

3d•$23 - $30

About The Position

The Sales Administrator provides administrative and coordination support for sales, estimating, customer service, scheduling, and day-to-day operational activities. The role serves as an initial point of contact for customers and assists with coordinating information and follow-up across Sales/Estimating, Operations, Project Management, Contracts, Finance, and other departments. The position helps ensure customer inquiries, sales opportunities, projects, and related requests are appropriately documented, communicated, scheduled, and followed through.

Requirements

Bachelor or equivalent experience in Business Administration, Marketing, Communications
1 – 3 years of experience in sales support, administration, or customer service.
Highly organized, detail-oriented, and able to manage multiple priorities and deadlines.
Excellent written and verbal communication skills.
Strong follow-up, time-management, and documentation skills.
Professional and customer-focused with the ability to build and maintain business relationships.
Ability to work independently and effectively across multiple departments.
Comfortable working in a fast-paced environment with changing priorities.
Ability to perform work accurately and thoroughly
Strong ability to be reliable, dependable, and work as a team
Follow oral and written instructions; maintain cooperative working relationships; demonstrate sensitivity to, and respect for a diverse population
Ability to communicate effectively in English
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule

Nice To Haves

Marine, shipyard, vessel repair, construction, or industrial experience preferred.
Experience in sales operations, sales administration, estimating support, project coordination, or customer service preferred.

Responsibilities

Manage customer inquiries, RFQs, RFPs, estimates, proposals, and new business opportunities from initial contact through internal handoff.
Maintain strong relationships with prospective and existing customers through regular communication and follow-up.
Conduct proactive outreach to vessel owners, captains, operators, and management companies to introduce MGBW’s capabilities and develop future service opportunities.
Coordinate customer meetings, shipyard tours, vessel visits, industry events, and customer introductions.
Support Sales and Estimating with preparation and submission of estimates, ROMs, proposals, RFP responses, quotations, bid documentation, and customer correspondence.
Maintain organized estimating files, supporting documents, customer information, bid portals, and proposal deadlines.
Coordinate with Estimating, Project Management, Operations, Contracts, and management to gather information and ensure timely customer responses.
Assist with contract documentation, revisions, required forms, certifications, insurance, bonding, and submission requirements.
Maintain sales opportunity tracking, customer activity, pipeline information, and follow-up items.
Identify customer needs and additional work opportunities through customer communications and daily yard activities and communicate them to the appropriate teams.
Coordinate vessel survey haul outs from initial inquiry through completion, including scheduling, documentation, customer communication, and internal coordination.
Manage MGBW Foreign Trade Zone (FTZ) vessel activity, including documentation, broker communication, approvals, vessel movements, fees, and customer coordination.
Coordinate vessel demolitions from initial inquiry through final closeout, including documentation, scheduling, customer communication, and payment requirements.
Facilitate the transition of awarded work from Sales/Estimating to Project Management and Operations.
Maintain relationships with subcontractors, vendors, industry partners, referral sources, and customers.
Support Commercial, Superyacht, and Government business development activities.
Additional tasks as needed.