Administrative Assistant

BCI Burke Company LLC•Fond du Lac, WI

17d•Onsite

About The Position

Join Our Movement! We’re a growing company that designs and manufactures playground equipment for communities all around the world! Be part of something bigger with Burke by Joining Our Movement! We’re looking for a Sales Administrator to work at Burke Headquarters and be part of our great team! We’re not going to lie; this is an amazing opportunity. It requires hard work, a lot of innovation and enthusiasm and, of course, an abundance of Purple Passion (def. a love of play, bringing play to communities and specific love of Burke and those you work with)! If you’re an energetic person who thrives on variety and enjoys a combination of sales, customer service and account support, keep reading – we have the role for you! The Sales Administrator assists in driving profitable sales for the company by supporting representatives, customers, sales managers, staff, and National Accounts.

Requirements

Above average computer skills are necessary, including but not limited to working with Microsoft Office and Adobe.
Excellent written and verbal communication skills are required. Must demonstrate the ability to write clear and concise reports and analyses.
Strong math skills are required. Must demonstrate the ability to calculate figures and amounts such as discounts, margins, fees, commissions, and percentages.
Ability to effectively present information and respond to questions in one-on-one and group situations with managers, customers, and coworkers is required.

Nice To Haves

Bachelor's degree (BS) from four-year college or university, related experience/training, or equivalent combination of education and experience is preferred.
1-3 years of experience in a sales administration or customer service role and/or working with independent sales representatives/dealers is preferred.
Experience using Salesforce or another CRM is preferred but not required.

Responsibilities

Field questions from representatives via phone and email in a timely manner
Maintain representative information in database
Manage representative sample requests
Coordinate and administer the onboarding of new representative firms
Administer representative onboarding and offboarding procedures
Review and process representative bond requests
Maintain Bond Tracking spreadsheet to ensure all information is current and available for the CFO
Review representative contract quotes for compliance with Burke held cooperative contracts
Administer representative training as needed
Act as the first point of contact for National Account customers
Work closely with customers, the Project Management team, and the Design team to produce industry leading proposals
Produce quotes to support National Account business
Generate commission and profit worksheets
Enter National Account orders
Provide order related communication to internal and external customers in a timely manner
Maintain all required project documentation
Assist account managers as needed
Update and maintain price lists
Provide overall administrative support for National Accounts
Coordinate and administer the onboarding of new National Accounts
Produce quotes to support Burke Direct business
Generate commission and profit worksheets
Enter Burke Direct orders
Provide order related communication to internal and external customers in a timely manner
Maintain all required project documentation
Provide overall administrative support for Burke Direct Representatives
Coordinate and administer the onboarding and training of new Burke Direct Representatives
Coordinate with all functional areas to provide accurate responses to questions and requests from the field
Process job registrations for territories with multiple representatives
Assist with project pipeline updates
Develop, update, and maintain work instructions for existing procedures
Assist with market research activities to develop targeted prospect lists for sales and marketing programs
Perform other duties as assigned