YourLiebherrCareer: Sales Administrator (Operations Support)

Liebherr•Houston, TX

About The Position

The Sales Administrator provides administrative support by handling information requests and performing functions such as preparing correspondence, receiving visitors, and scheduling meetings. Manages promotional item orders such as data sheets, brochures, load charts, DVDs, model cranes, giveaways (e.g. shirts and hats) from Liebherr shop and LWN, as well as local vendors. Handles exhibit registrations for the sales department and provide all necessary tools such as exhibit walls, data sheets, and giveaways, as well as keep record of all upcoming exhibits. Assists the sales department by maintaining offers in our sales and marketing software (SAM). Handles all SAM related requests from LWN such as maintaining customer addresses, cancels overdue offers and train sales personnel as needed. Issue purchase orders and invoices for machines and attachments, as well as prepare purchase request for other purchases. Assists with rental machine related requests, including but not limited to preparing offers, requesting trucking quotes, invoicing security deposits as well as monthly rental invoices and keeping track of rental fleets’ physical locations by using Lidat. Informs sales department about arrival of machines, forward shipping papers to customs broker and track missing machine parts in cooperation with responsible person at the factory. Handles and distributes yearly “Christmas campaign” cards and calendars to all US customers For consideration, all candidates must apply through our online career portal. We will not open resume's sent via email. This position is not eligible for sponsorship. Applicants must be legally authorized to work in the United States without the need for current or future sponsorship.

Requirements

High School diploma or the equivalent, and at least three years of comparable experience, or combination of education and experience in a similar role.
Travel domestically up to 5% of the time.
Ability to obtain and maintain a valid driver license.

Responsibilities

Answers inquiries and provide information obtained to and from customers, sales representatives, accounting department, factory and others.
Distributes promotional items to customers, sales representatives and exhibit sites.
Maintains offers in SAM as per sales staff’s requests.
Handles overdue offers and opportunities in SAM.
Submits UCC filing request to NCS for all arriving machines and upcoming rentals.
Invoices new machines, down payments, security deposits, monthly rentals, and promotional items as well as prepare and deliver invoices and expense reports for Managers approval.
Keeps records of customer interactions and transactions, recording details of inquiries, complaints and comments as well as actions taken.