Sales Administrative Assistant
Omni Hotels & Resorts•Frisco, TX
•Onsite
About The Position
The Sales Administrative Assistant will handle all administrative duties required by the Sales and Marketing Divisions to provide superior services to our guests.
Requirements
- Must be able to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
- Maintain a professional business appearance, attitude, and performance
- Must be proficient in Microsoft Office.
- Must demonstrate exceptional organizational skills.
Nice To Haves
- Previous hotel sales administrative experience preferred.
- College degree preferred.
- Knowledge of current relevant computer software programs is preferred (Delphi, Salesforce, Opera knowledge preferred)
Responsibilities
- Schedules and prioritizes workload to meet deadlines of all managers.
- Types and distributes all correspondence, including letters, emails, proposals, contracts, etc. for assigned managers. Ensures that all correspondence is 100% accurate.
- Manage lead inbox and loading of leads in FDC.
- Maintain and update FDC to include loading room blocks, meeting space, concessions, etc. to prepare for tentative and definite booking process.
- Audit and maintain account files and ensures that all information is included in FDC, i.e. budget, contract, booking recap, file turnover checklists, and cancellation checklists.
- Answers calls to sales office and retains appropriate caller information prior to transferring.
- Assist managers with setup of site inspections to include transportation, walking showrooms and meeting space, scheduling amenities, restaurant reservations, etc.
- Enters work orders in Synergy as directed by managers.
- Maintain daily transaction log/review monthly.
- Gathers materials and mails packages to clients as necessary.
- Take minutes at committee/assistant meetings as directed.
- Attend monthly department meetings and other company required training.
- Order office supplies and enter budget adjustments in Birchstreet.
- Process commission reports.
- Input amenities for VIP clients and process paperwork.
- Participate in schedule rotation for department coverage.
- Maintaining PO’s for the department
- Complete other duties as assigned by management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
