Sales Administrative Assistant
Rapid City Best Western Ramkota Hotel•Rapid City, SD
•Onsite
About The Position
The Hotel Sales Administrative Assistant plays a key supporting role in the Sales Department, ensuring efficient coordination of group bookings, VIP guest services, and sales operations. This role requires a high level of organization, communication, and attention to detail to help deliver outstanding service to our group clients and guests.
Requirements
- Previous experience in hotel administration, sales support, or hospitality preferred
- Excellent communication, organizational, and multitasking skills
- Proficient in Microsoft Office Suite and hotel property management systems (PMS)
- Detail-oriented with a focus on accuracy and follow-through
- Ability to maintain confidentiality and work well within a team environment
Responsibilities
- Accurately enter rooming lists within 72 hours of receipt.
- Assign rooms, generate and send confirmation numbers to clients.
- Follow up with questions or clarifications, copying the appropriate Sales Manager.
- Enter group pick-up numbers into the Amadeus system on a weekly basis.
- Prepare and maintain group resumes and update relevant departments on group details.
- Monitor VIP arrivals; prepare and deliver VIP gifts and amenities.
- Coordinate room assignments and ensure all VIP rooms meet standards before arrival.
- Assist with maintaining inventory in the hotel marketplace and VIP closet.
- Help place orders for supplies as needed.
- Compile lists of potential clients and leads for the Sales team to call on.
- Provide administrative support for sales initiatives and projects as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
