Sales Administrative Assistant | Full-Time

Omni Hotels & SpasChampions Gate, FL
Onsite

About The Position

To handle all administrative duties as required by Sales and Marketing Services.

Requirements

  • Must be able to work alone as well as work well with others.
  • Must have good communication skills.
  • Must be extremely computer savvy (Microsoft Word, Publisher, Outlook, Canva, Excel).
  • Must have good organizational skills.

Nice To Haves

  • Previous knowledge of Delphi and Opera preferred.
  • Previous hotel experience preferred.

Responsibilities

  • Schedules and prioritizes workload to meet deadlines of all managers.
  • Types and distributes all correspondence, including letters, emails, proposals, contracts, site alerts etc. for assigned managers.
  • Ensures that all correspondence is 100% accurate.
  • Maintains account files and ensures that all information is included in file, i.e. post-convention reports, letters, transactions, all account information schedules and events, etc.
  • Checks own mailbox in the morning and afternoon.
  • Answers calls to sales office by third ring.
  • Ensures that all managers receive messages in a timely manner. (Messages to include name and phone, group or company name, number of callers, date and time call received.)
  • Enters group site information in Canva, Outlook, and Delphi relaying information to all departments.
  • Enters work orders in Omni Service Desk as directed by managers.
  • Assists unassigned managers as needed.
  • Updates bulletin boards on assigned months.
  • Gathers materials and mails packages to clients as necessary.
  • Takes detailed inquiry leads and submits to appropriate manager based on peak nights and rotation.
  • Inputs amenities into Opera for VIP clients and processes paperwork (amenity card, receipt signature from Room Service.)
  • Processes outgoing mail/gifts as directed by managers.
  • Covers own department phone during lunch.
  • Takes notes to relay to team at department meetings and company required meetings as directed.
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