About The Position

Atkins Kroll is looking for a motivated and customer-focused Sales Admin & BDC Agent to support our sales operations in Saipan. This role combines customer engagement, business development support, and administrative coordination to help drive sales performance and deliver exceptional customer experience. If you are organized, detail-oriented, and enjoy interacting with customers in a fast-paced environment we’d love to hear from you.

Requirements

  • High School Diploma or equivalent required
  • Proficiency in Microsoft Office Suite and CRM software
  • Strong verbal and written communication skills
  • Excellent organizational and multitasking abilities
  • Customer-focused, professional, and team-oriented
  • Valid Saipan Driver’s License required

Nice To Haves

  • 1–2 years of experience in customer service or administrative support preferred
  • Experience in the automotive industry is a plus

Responsibilities

  • Handle inbound and outbound customer inquiries, schedule appointments, and support lead follow-up activities
  • Maintain and update CRM records, appointment logs, and customer information accurately
  • Prepare and process sales documents including quotes, invoices, purchase orders, and sales packets
  • Support sales consultants and departments with administrative and clerical tasks
  • Assist with sales campaigns, marketing activities, and coordination of promotional events
  • Compile reports, organize filing systems, and maintain office supply inventory
  • Provide excellent customer service to encourage repeat and referral business

Benefits

  • Paid Time Off (PTO) – Available based on eligibility and company policy
  • Health and Life Insurance – Access to company-sponsored plans (eligibility applies)
  • Retirement Savings Plan – Participation subject to plan terms
  • Employee Discount Program – Discounts on company products and services
  • Fuel Discount – Access to partner fuel programs
  • Additional Leave Benefits – Includes applicable leave types per company policy
  • Training & Development – Opportunities to learn and grow within the organization
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