Sales Account Professional

Mariner Finance • Louisville, KY

1d • Onsite

About The Position

Mariner Finance is hiring a customer-facing, sales-oriented professional for its branch team. The role involves understanding customers’ financial needs, presenting lending solutions, managing account relationships, and contributing to branch success. The ideal candidate is motivated, coachable, competitive, resilient, and comfortable building rapport, making outbound calls, addressing objections, and closing sales in a fast-paced consumer finance environment.

The position offers a base salary of $18.00–$19.16 per hour plus uncapped incentive bonus. The role supports branch growth and customer service while meeting individual and branch performance goals. Work is performed in the office, and the employee must be physically present there. The stated schedule is Monday, Wednesday, and Thursday from 9:00 a.m. to 5:00 p.m.; Tuesday from 9:00 a.m. to 7:00 p.m.; and Friday from 9:00 a.m. to 5:30 p.m. Saturday work may be required seasonally and as business needs require. The company may change schedules to address business needs, and work hours depend on the business hours of the time zone served.

The employee may also perform additional functions based on market demand and branch staffing. Duties and responsibilities may change or new ones may be assigned. Mariner Finance is an Equal Opportunity Employer and describes its workplace as drug-, alcohol-, and smoke-free. Reasonable accommodations may be made for employees with disabilities, absent undue hardship.

Requirements

• At least 1 year of experience in a sales position.
• High school diploma or equivalent.
• Highly motivated, with an interest in the consumer finance industry.
• Ability to sustain or exceed individual sales goals.
• Excellent written and verbal communication skills.
• Ability to leverage and learn new sales platforms and technologies.
• Ability to complete functions in a timely manner while maintaining accuracy.
• Must be able to obtain any essential licenses required by the state.
• Ability to handle multiple tasks and deadlines, communicate professionally during challenging conversations, and work in a fast-paced, team-oriented environment.
• Ability to perform the essential duties and functions satisfactorily, with reasonable accommodation where applicable.

Nice To Haves

• 1 year of outbound calling experience.
• Experience in lending, consumer loans, or collections.
• Bachelor’s degree.

Responsibilities

• Make outbound calls to develop business, follow up on opportunities, and support account relationships.
• Support branch growth by meeting or exceeding individual and branch performance goals.
• Build relationships with current and potential customers through respectful, solution-focused communication.
• Consult with customers to understand their needs and identify appropriate lending options.
• Process loan applications and gather required credit, income, and financial information.
• Present loan solutions and available products clearly, confidently, and compliantly.
• Educate customers on loan terms, payment expectations, account requirements, and available services.
• Help customers resolve account concerns, make payment arrangements, and stay on track.
• Positively impact customer service, credit quality, and branch profitability.
• Process payments, maintain accurate records, support cash drawer responsibilities, and assist with daily operations.
• Learn Federal, State, and Local Application Consumer laws to ensure compliant actions.
• Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
• Perform additional functions as needed based on market demand and branch staffing to provide consistent, quality customer service.

Benefits

• Uncapped incentive bonus.
• 15 days of paid time off.
• 11 public holidays.
• Health, dental, and vision insurance are referenced in the posting's keywords; further benefits information is provided through the company's careers benefits page.
• Opportunities for growth, advancement, promotions, and raises.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED