Sales Account Professional
About The Position
Mariner Finance is hiring a customer-facing, sales-oriented professional for its branch team. The role involves understanding customers’ financial needs, presenting lending solutions, managing account relationships, and contributing to branch success. The company describes the position as suited to someone who is motivated, coachable, competitive, and interested in building a career in consumer finance. The role includes a base hourly salary of $18.00–$19.16, plus the opportunity to earn uncapped incentive bonuses. The position supports customers and branch growth through outbound calling, sales, loan application processing, account support, and daily branch operations. Employees are expected to communicate respectfully and professionally, present lending options clearly and compliantly, maintain accurate records, and learn applicable federal, state, and local consumer laws. Additional duties may be assigned based on market demand and branch staffing. The stated schedule is Monday, Wednesday, and Thursday from 9:00 a.m. to 5:00 p.m.; Tuesday from 9:00 a.m. to 7:00 p.m.; and Friday from 9:00 a.m. to 5:30 p.m. Saturday work may be required seasonally and as business needs require. The company may change the schedule to address business needs, and hours depend on the business hours of the time zone served. The employee must be physically present in the office.
Requirements
- At least 1 year of experience in a sales position.
- High school diploma or equivalent.
- Motivation and interest in the consumer finance industry.
- Ability to sustain or exceed individual sales goals.
- Excellent written and verbal communication skills.
- Ability to leverage and learn new sales platforms and technologies.
- Ability to complete tasks in a timely manner while maintaining accuracy.
- Ability to obtain any essential licenses required by the state.
Nice To Haves
- 1 year of outbound calling experience.
- Experience in lending, consumer loans, or collections.
- Bachelor’s degree.
Responsibilities
- Make outbound calls to develop business, follow up on opportunities, and support account relationships.
- Support branch growth by meeting or exceeding individual and branch performance goals.
- Build relationships with current and potential customers through respectful, solution-focused communication.
- Consult with customers to understand their needs and identify appropriate lending options.
- Process loan applications and gather required credit, income, and financial information.
- Present loan solutions and available products clearly, confidently, and compliantly.
- Educate customers on loan terms, payment expectations, account requirements, and available services.
- Help customers resolve account concerns, make payment arrangements, and stay on track.
- Positively impact customer service, credit quality, and branch profitability.
- Process payments, maintain accurate records, support cash drawer responsibilities, and assist with daily operations.
- Learn federal, state, and local consumer laws to ensure compliant actions.
- Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
- Perform additional functions as needed based on market demand and branch staffing to provide consistent customer service.
Benefits
- Base salary plus an uncapped incentive bonus.
- 15 days of paid time off.
- 11 public holidays.
- Company-provided leads and marketing support.
- Growth, advancement, promotions, and raises.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
