Sales Account Professional

Mariner Finance • Baltimore, MD

8d • Onsite

About The Position

Mariner Finance is hiring a customer-facing, sales-oriented professional for its branch team. The role involves understanding customers’ financial needs, presenting lending solutions, managing account relationships, and contributing to branch success. The company describes the position as an opportunity to build a career in consumer finance, with advancement, promotions, raises, company-provided leads, marketing support, and an uncapped incentive bonus in addition to base pay.

The posted base salary range is USD $18.00–$20.15 per hour. The role is based in the office and has a set weekly schedule: Monday, Wednesday, and Thursday, 9:00 AM–5:00 PM; Tuesday, 9:00 AM–7:00 PM; and Friday, 9:00 AM–5:30 PM. Saturday work is required seasonally and as business needs require. The company may change the schedule to address business needs, and work hours depend on the business hours of the time zone served.

The employee must be physically present in the office. The job description notes that duties and responsibilities may change or additional duties may be assigned. Mariner Finance is an Equal Opportunity Employer and describes its workplace as drug-, alcohol-, and smoke-free.

Requirements

• At least 2 years of experience in a sales position.
• High school diploma or equivalent.
• Motivation and interest in the consumer finance industry.
• Ability to sustain or exceed individual sales goals.
• Excellent written and verbal communication skills.
• Ability to leverage and learn new sales platforms and technologies.
• Ability to complete tasks in a timely manner while maintaining accuracy.
• Must be able to obtain any essential licenses required by the state.
• Goal-oriented, outgoing, resilient, and motivated by success.
• Comfort with outbound calls, asking questions, and listening carefully.
• Ability to uncover customer needs and present customer solutions.
• Confidence engaging warm leads, building rapport, overcoming objections, and closing sales.
• Ability to manage multiple tasks and deadlines simultaneously.
• Professionalism during challenging conversations.
• Coachable, accountable, and team-oriented approach; ability to thrive in a fast-paced environment.
• Ability to perform the essential duties satisfactorily, with reasonable accommodation where applicable.
• Ability to sit for extended periods; reach with hands and arms; operate computer and phone systems; talk and hear; occasionally move about; and occasionally lift or move up to 20 pounds.
• Close vision and ability to adjust focus.

Nice To Haves

• At least 1 year of outbound calling experience.
• Experience in lending, consumer loans, or collections.
• Bachelor’s degree.

Responsibilities

• Make outbound calls to develop business, follow up on opportunities, and support account relationships.
• Support branch growth by meeting or exceeding individual and branch performance goals.
• Build relationships with current and potential customers through respectful, solution-focused communication.
• Consult with customers to understand their needs and identify appropriate lending options.
• Process loan applications and gather required credit, income, and financial information.
• Present loan solutions and available products clearly, confidently, and compliantly.
• Educate customers on loan terms, payment expectations, account requirements, and available services.
• Help customers resolve account concerns, make payment arrangements, and stay on track.
• Positively impact customer service, credit quality, and branch profitability.
• Process payments, maintain accurate records, support cash drawer responsibilities, and assist with daily operations.
• Learn applicable Federal, State, and Local Application Consumer laws to ensure compliant actions.
• Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
• Perform additional functions as needed based on market demand and branch staffing to provide consistent customer service.

Benefits

• Uncapped incentive bonus in addition to base pay.
• 15 days of PTO.
• 11 public holidays.
• The job posting directs candidates to the company benefits page for further benefits information.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED