Account Sales Professional

Mariner Finance • Fort Oglethorpe, GA

11d • $18 - $21 • Onsite

About The Position

Mariner Finance is hiring an Account Sales Professional to provide customer service and sales support at an assigned branch. The role presents loan solutions and other available products based on customer needs, processes credit loan applications, reviews customer credit and financial information, and contacts customers with past-due balances to discuss possible solutions. The employee works toward individual and branch sales goals, follows applicable consumer laws, and maintains a cash drawer, including processing payments and making deposits. Additional duties may be assigned based on market demand and branch staffing.

The position requires at least two years of customer service or sales experience, a high school diploma or equivalent, reliable transportation, strong communication and problem-solving skills, and proficiency with Microsoft Office or similar programs. Required licenses to sell insurance products offered by the branch must be obtained. The employee must work at the assigned branch location except in emergencies as determined by the company.

The stated schedule is Monday, Wednesday, and Thursday, 9:00 a.m.–5:00 p.m.; Tuesday, 9:00 a.m.–7:00 p.m.; and Friday, 9:00 a.m.–5:30 p.m. Seasonal Saturday hours may be required as business needs require. The company may change the schedule to address business needs. The role requires physical presence in the office and involves extended sitting, computer and phone use, occasional movement, and occasional lifting or moving of up to 20 pounds.

Requirements

• At least two years of experience in a customer service or sales position.
• High school diploma or equivalent.
• Reliable transportation.
• Excellent written and verbal communication skills and ability to communicate effectively with customers and company personnel.
• Proficiency in Microsoft Office or similar programs, with the ability to learn financial services programs.
• Ability to complete essential duties and functions accurately and on time.
• Demonstrated problem-solving and interpersonal skills in demanding situations.
• Obtain applicable required licenses to sell insurance products offered to customers by the branch.
• Perform work-related tasks at the assigned branch location except in the event of an emergency as determined by the company.

Nice To Haves

• Cash-handling, selling, and/or collecting experience.
• Some college coursework.
• Bilingual fluency in Spanish and English.
• One year of experience as an Account Representative I for Mariner Finance, LLC or an affiliate or subsidiary, or one year of experience in the consumer lending and/or financial services industry, with consistent demonstrated achievement of assigned KPIs.
• Applicable required licenses to sell insurance products offered by the branch, held in good standing.

Responsibilities

• Provide exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting available sales products.
• Process credit loan applications and analyze credit and financial information for current and potential customers.
• Proactively contact customers with past-due balances to offer possible solutions and resolve delinquency.
• Meet or exceed individual and branch goals related to sales of company products and services.
• Learn and comply with applicable federal, state, and local consumer laws.
• Maintain a cash drawer, process payments, and deliver daily deposits to specified financial institutions as required.
• Perform additional functions as needed based on market demand and branch staffing to provide consistent customer service.

Benefits

• Competitive monthly incentive based on individual and company performance.
• Generous benefits package for full-time employees; details are provided on the company's benefits website.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED