Sales Account Professional
About The Position
Mariner Finance is hiring a customer-facing, sales-oriented professional for a branch role in consumer finance. The position involves understanding customers’ financial needs, presenting lending solutions, managing account relationships, and contributing to branch success. The company describes the role as suited to someone motivated, coachable, competitive, and interested in building a career in consumer finance. The role combines outbound sales and customer service with loan application processing, account support, payment processing, cash-drawer responsibilities, and daily branch operations. Employees are expected to follow applicable Federal, State, and Local consumer laws and provide respectful, solution-focused service. The position requires physical presence in the office. Hours are generally Monday through Friday, with Saturday hours required seasonally and as business needs require. The company may change the schedule to meet business needs, and hours depend on the business hours of the time zone serviced.
Requirements
- At least 1 year of experience in a sales position.
- High school diploma or equivalent.
- Interest in the consumer finance industry and strong motivation.
- Ability to sustain or exceed individual sales goals.
- Excellent written and verbal communication skills.
- Ability to learn and use sales platforms and new technologies.
- Ability to complete tasks in a timely manner while maintaining accuracy.
- Ability to obtain any essential licenses required by the state.
- Ability to handle multiple tasks and deadlines, communicate professionally during challenging conversations, and work in a fast-paced environment.
- Physical presence in the office is required; occasional lifting or moving of up to 20 pounds is required.
Nice To Haves
- 1 year of outbound calling experience.
- Experience in lending, consumer loans, or collections.
- Bachelor’s degree.
Responsibilities
- Make outbound calls to develop business, follow up on opportunities, and support account relationships.
- Support branch growth by meeting or exceeding individual and branch performance goals.
- Build relationships with current and potential customers through respectful, solution-focused communication.
- Consult with customers to understand their needs and identify appropriate lending options.
- Process loan applications and gather required credit, income, and financial information.
- Present loan solutions and available products clearly, confidently, and compliantly.
- Educate customers on loan terms, payment expectations, account requirements, and available services.
- Help customers resolve account concerns, make payment arrangements, and stay on track.
- Contribute positively to customer service, credit quality, and branch profitability.
- Process payments, maintain accurate records, support cash-drawer responsibilities, and assist with daily operations.
- Learn and follow Federal, State, and Local consumer laws to ensure compliant actions.
- Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
- Perform additional functions as needed based on market demand and branch staffing to provide consistent, quality customer service.
Benefits
- Uncapped incentive bonus in addition to base pay.
- 15 days of paid time off.
- 11 public holidays.
- Company-provided leads and marketing support.
- Growth, advancement, promotions, and raises.
- Benefits information is available on the company’s careers benefits page; specific benefits are not detailed in the posting.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
