Sales Account Manager - SRC Automotive

SRC Holdings • Springfield, MO

4d • Onsite

About The Position

SRC Automotive is seeking a Sales Account Manager to serve as the primary point of contact for a portfolio of key customers. The role combines account management, customer service, and business development: building lasting customer relationships, coordinating customer needs across the organization, and identifying opportunities for profitable growth. The successful candidate is proactive, organized, confident in customer conversations, able to work through challenges, and committed to balancing customer expectations with business needs and following through on commitments.

The position is based in Springfield, Missouri, and involves approximately 25% travel. The Sales Account Manager represents SRC at customer visits, trade shows, expos, and industry events. SRC is an employee-owned remanufacturing company serving automotive, marine, natural gas, oil, and power systems industries. Its open-book management system, The Great Game of Business®, helps employee-owners understand company operations and how their decisions affect financial performance.

Requirements

• At least two years of successful customer relations and/or sales experience.
• Strong verbal and written communication skills, including confidence handling challenging conversations.
• Ability to build relationships with customers and collaborate across internal teams.
• Strong organization and time management skills, including the ability to prioritize multiple accounts, projects, and deadlines.
• A proactive approach to problem-solving, accountability, and continuous learning.
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook, and ability to maintain accurate records in CRM software.

Nice To Haves

• Bachelor’s degree in a business or technical discipline.
• Experience in automotive, industrial, or marine markets.

Responsibilities

• Build and manage customer relationships, respond to inquiries, and understand customers’ needs and business priorities.
• Coordinate customer needs internally with Materials, Production, Quality, and other departments, including delivery, lead times, product quality, pricing, billing, and warranty concerns.
• Receive and enter purchase orders, communicate requirements to Materials, monitor order progress, and help expedite orders when needed.
• Lead difficult customer conversations professionally and coordinate practical solutions that support customer satisfaction and company objectives.
• Work with customers to forecast product volume and mix, communicate expected demand internally, and document account activity in CRM software.
• Use customer feedback, market intelligence, and ongoing conversations to recommend SRC solutions and expand business within assigned accounts.
• Prepare quotes for new products and programs with a focus on profitability, and contribute to semiannual sales strategy presentations for the Corporate Board of Directors.
• Represent SRC at customer visits, trade shows, expos, and industry events; travel approximately 25%.

Benefits

• Competitive compensation and opportunities for career growth and internal advancement.
• Bonus opportunity.
• Affordable, comprehensive insurance beginning on the 61st day of employment.
• Paid time off and 11 paid holidays.
• 401(k) with a 5% company match.
• Employee Stock Ownership Plan (ESOP).
• 100% tuition reimbursement.
• Fitness center and wellness program, including free mental health resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed