Sales Account Manager

Beck & Pollitzer USA• US, SC
•$75,000 - $150,000

About The Position

The Sales Account Manager drives sales performance and achieves profit targets by identifying new opportunities and developing business with existing customers. The role provides exceptional customer service, supports sales inquiries to improve conversion, and promotes Beck & Pollitzer’s project and service management capabilities. The position is based in an office environment, with occasional jobsite travel, and may require working at the company’s corporate office in Spartanburg, South Carolina.

Requirements

  • Solid sales or contract management experience, particularly in production equipment installation.
  • Proven track record of identifying and winning new business in a service business.
  • Active knowledge of mechanical or installation engineering projects and processes.
  • Demonstrable commercial awareness.
  • Experience negotiating with clients and vendors.
  • Strong influencing skills.
  • Computer literacy, including the ability to use Microsoft packages and internal systems.
  • Strong analytical and problem-solving approach.
  • Good research and prospecting skills.
  • Proactive problem-solving ability, effective communication, and comfort managing vendor and client interactions.
  • Active listening skills and the ability to handle and prevent objections.
  • Good time management skills.
  • Sound judgment and good business sense.
  • Ability to use own initiative and work well in a team.
  • Professional demeanor and ability to represent the company positively with clients and vendors.
  • Willingness and ability to work at the corporate office in Spartanburg, South Carolina, when required.

Nice To Haves

  • Experience working in the machinery relocation or installation industry.

Responsibilities

  • Generate profitable new business using market data, prospecting, and the company’s resources.
  • Identify prospects and generate project inquiries, promoting the company’s full project and service management capabilities.
  • Identify key decision-makers and cross-sell and upsell the company’s services.
  • Increase customer contact to build a new user base and grow market share.
  • Lead or support customer and site visits and company presentations.
  • Develop long-term, productive relationships with new customers through multiple channels.
  • Support customers from negotiation and quotation through sale closure and delivery.
  • Interpret customer engineering requirements, survey sites, and create inquiry data.
  • Maintain technical, service, local industry, and regulatory knowledge relevant to customers.
  • Provide quality service to internal and external customers while upholding company values.
  • Report sales performance and prospects to the Location Manager using the agreed framework.
  • Hand over secured orders efficiently to Operations.
  • Update internal customer relationship systems in a timely manner.
  • Provide customer support during and after contracts and participate in lessons-learned sessions.
  • Learn and follow company processes to perform tasks accurately and efficiently.
  • Adhere to and support HR processes and procedures.
  • Follow health and safety procedures and help maintain a safe working environment.
  • Maintain a positive, professional company image, including wearing branded clothing as required.
  • Contribute to continuous improvement and promote efficiency and standardization.
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