Sales Account Manager

Northwest Hardwoods Inc•Grand Rapids, MI

12d

About The Position

At Northwest Hardwoods (NWH), the Account Manager accelerates growth within an assigned territory by identifying new business opportunities, expanding market share, and strengthening relationships with existing customers. The role uses NWH’s hardwood product portfolio to provide solutions that support customers’ business objectives. It is suited to a consultative sales professional who develops business, uncovers opportunities, negotiates outcomes, and works to exceed sales targets. The Account Manager maximizes opportunities to capture new market share and secure high-volume, long-term supply contracts. The role includes walking active job sites and meeting face-to-face with general contractors and developers to find new business and build lasting customer relationships. Travel is approximately 30%–50% within the assigned territory.

Requirements

High school diploma.
Valid US Driver’s License.
Travel approximately 30%–50% within an assigned territory.
Demonstrated ability to generate new business, grow existing accounts, and achieve aggressive sales goals.
Proven success building customer relationships and influencing purchasing decisions at multiple organizational levels.
Strong communication and presentation skills, with the ability to build trust and communicate value.
Ability to negotiate, influence, and close deals while pursuing mutually beneficial outcomes.
Comfort working with data and market trends and translating insights into actionable sales strategies.
Ability to adapt to changing priorities in a fast-paced environment and collaborate across departments.

Nice To Haves

Bachelor’s degree in business, marketing, sales, or a related field; equivalent is also noted.
4–5 years of successful outside sales experience, preferably in hardwood lumber, building products, industrial distribution, or related industries.
Knowledge of hardwood lumber or building products.

Responsibilities

Drive territory growth by prospecting, developing, and converting new business opportunities in targeted markets.
Expand existing customer relationships through increased market share, cross-selling, and strategic account development.
Develop and execute territory sales plans to achieve and exceed revenue, margin, and growth objectives.
Understand customers’ business needs and recommend tailored hardwood lumber solutions.
Conduct customer meetings, facility visits, and sales presentations to strengthen partnerships and uncover opportunities.
Negotiate pricing, product offerings, and commercial agreements.
Partner with Finance, Supply Chain, Operations, and Marketing to support the customer experience from quote through delivery.
Monitor industry trends, competitive activity, and customer insights to identify market opportunities and inform sales strategies.
Maintain a healthy sales pipeline and provide accurate forecasts through account planning and territory management.
Represent NWH professionally and with integrity, exemplifying its commitments to Safety, People, Quality, Stewardship, and Innovation.
Walk active job sites and meet with general contractors and developers to pursue new business and build customer trust.