Sales Account Manager 2
About The Position
The Sales Account Manager on Red Hat’s SLED Enterprise Education team is accountable for executing Red Hat’s sales strategy and increasing performance and customer success across an assigned set of accounts. The role retains and grows bookings through partners, wins new business, and identifies opportunities for upsell, cross-sell, and renewals across Red Hat’s portfolio. The position works closely with Red Hat colleagues, partners, customer success teams, and sales specialists to align solutions with customer needs, support customer value and success plans, and position Red Hat as a strategic partner. It manages sales opportunities and renewals throughout the territory, meets sales quotas, and uses Red Hat Sales Cloud to track customer data, pipeline, and forecasts. The role requires willingness to travel up to 40%.
Requirements
- High motor and activity levels.
- Detail-oriented.
- Strong communication skills.
- Effective prospector with a hunter mentality.
- Track record of exceeding quota.
- Ability to multitask effectively.
- Ability to lead the full sales process, from uncovering an opportunity through receiving a purchase order.
- Ability to navigate and learn customer procurement processes.
- Willingness to work as part of a team and receive feedback to improve sales skills.
- Understanding of Linux platforms, product management tools, virtualization, cloud technologies, consulting, and training.
- Strategic, tactical, and solution-focused approach.
- Continuous learner.
- Willingness to travel up to 40%.
Responsibilities
- Lead partner-centric customer engagement with Red Hat team members, aligning use cases with customer needs and developing solutions with partners that deliver business value.
- Provide customer continuity and account expertise to the sales pod to increase sales performance and position Red Hat as a strategic partner.
- Collaborate with the pod team to achieve territory goals.
- Work with partners and the customer success team to understand customer value, support expansion or retention, and help customers meet success criteria in their Value and Success Plan.
- Engage solution architects, sales solutions specialists, industry experts, and other specialists as needed to manage end-to-end sales and deliver customer value.
- Manage territory renewals and target a renewal rate of 95% or higher.
- Develop new opportunities from existing customers and white-space accounts and progress them to closure.
- Meet or exceed quarterly and yearly sales quotas and targets.
- Sell Red Hat enterprise solutions, including subscriptions, training, and consulting, within the assigned territory.
- Prospect accounts, coordinate and run meetings, uncover opportunities, build pipeline, manage forecasts, book new deals, manage renewals, and track customer data using Red Hat Sales Cloud.
- Manage linearity and the rolling four-quarter pipeline.
Benefits
- Comprehensive medical, dental, and vision coverage.
- Flexible Spending Account for healthcare and dependent care.
- Health Savings Account for the high-deductible medical plan.
- 401(k) retirement plan with employer match.
- Paid time off and holidays.
- Paid parental leave plans for all new parents.
- Leave benefits including disability, paid family medical leave, and paid military leave.
- Employee stock purchase plan.
- Family planning reimbursement.
- Tuition reimbursement.
- Transportation expense account.
- Employee assistance program.
- May be eligible for bonus, commission, and/or equity.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
