Account Manager 2

Propelis • East Hanover, NJ

2d • Hybrid

About The Position

The D2S Manager leads end-to-end delivery of artwork-to-print services for nominated Mondelez (MDLZ) portfolios, supporting the Innovation-to-Market agenda. The role coordinates design-to-print planning, artwork and pre-press production, technical print consultancy, approvals, and final file delivery. Working with MDLZ functions, design partners, production studios, and print suppliers, the position ensures projects meet brand, colour, quality, timing, and commercial requirements. The role is onsite in East Hanover, New Jersey, two to three days per week.

The position is responsible for managing packaging artwork changes and approvals, administering the Dragonfly approval system, coordinating project communications and schedules, and maintaining accurate project and financial records in MYSGS5 and Dragonfly. It also provides design-to-print consultancy, manages sales-sample mock-ups, supports press passes, and helps stakeholders translate design concepts into production-ready print files. Success includes on-time, right-first-time delivery, effective approval-cycle management, sound technical and colour-quality standards, proactive risk escalation, accurate administration, and strong stakeholder satisfaction.

The Account Manager collaborates with design agencies, Design Operations, PCM, Regulatory, BDM, RD&Q, Marketing, print suppliers, and the wider D2S team. The role also supports resource planning, stakeholder meetings, artwork reviews, knowledge sharing, training, and promotion of SGX’s design-to-print services and processes.

Requirements

• At least five years of relevant experience in commercial design, packaging artwork, pre-press, or design-to-print environments.
• Evidence of managing complex projects and multiple stakeholders.
• Confidence using artwork-management, approval, and project-tracking systems, with the ability to learn new platforms quickly and maintain accurate workflow and financial data.
• Strong understanding of packaging print processes and technology.
• Strong understanding of packaging pre-press requirements and key operational drivers.
• Commercial awareness, including confidence managing quotations, project costs, invoicing, and financial forecasts.
• Excellent interpersonal skills and confidence communicating at all organizational levels.
• Excellent organizational and prioritization skills.
• Ability and willingness to travel as required.
• High personal accountability and a focused, accurate, and timely approach to work.

Responsibilities

• Own end-to-end artwork-to-print delivery for designated MDLZ business-unit portfolios, meeting agreed quality, timing, technical, and commercial requirements.
• Manage packaging artwork changes, artwork execution, pre-press management, and print-quality standards for nominated portfolios.
• Manage packaging artwork approvals through Dragonfly, including approval workflows, file uploads, cycle monitoring, feedback, user access, password support, training, and operating practices.
• Brief artwork and pre-press production teams, ensuring complete information and technically sound file construction, execution, and supply.
• Engage and coordinate stakeholders, including design agencies, Design Operations, PCM, Regulatory, BDM, RD&Q, Marketing, print suppliers, and production studios.
• Collaborate with the wider D2S team and design partners to translate design concepts into print and production requirements.
• Provide knowledge sharing, training, and coaching in artwork, pre-press, and print production.
• Manage sales-sample mock-ups and attend press passes, providing support and sign-off where required.
• Set expectations and communicate colour management, approval requirements, delivery timelines, dependencies, status, and emerging risks throughout projects.
• Attend stakeholder update meetings, artwork reviews, strategy briefings, project meetings, and resource-planning meetings as required.
• Support the Account Director in resource allocation and maintain working knowledge of nominated MDLZ strategies to support planning and portfolio coverage.
• Agree schedules for contracted D2S services, artwork, pre-press, proof approvals, and final file delivery with stakeholders.
• Act as the primary contact for artwork, pre-press, and print queries, and as the central hub for design-to-print communications and technical accountability.
• Oversee production and approval of services against PCM schedules and provide timely project status updates.
• Maintain complete and accurate project records in MYSGS5 and Dragonfly, including quotations, job creation, workflow routing and approvals, cost tracking, job closure, invoicing, and financial and activity forecasting.
• Provide design-to-print consultancy, appraise concepts and proposals with design agencies or nominated partners, and advise on brand alignment and brand equities.
• Support design-agency cost efficiencies by agreeing suitable start and stop points for agency involvement in the D2S process.
• Contribute to communications materials, promote SGX offerings and the I2M and D2S process, and provide technical input during design-proposal development.
• Attend design presentations with Brand Managers and design teams for major projects, as appropriate.
• Travel as required.

Benefits

• Health care plans with prescription drug coverage
• Dental plan
• Vision plan
• Basic and supplemental life insurance
• Flexible spending account for medical and dependent care expenses or a health savings account, based on plan selection
• Short- and long-term disability
• 401(k) Savings Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed