Account Director #2

CourtAvenue•Los Angeles, CA

1d•$135,000 - $160,000•Hybrid

About The Position

CourtAvenue’s Account Director, also referred to as the Director, Business Innovations, partners with clients to understand their business needs and advocate for them within CourtAvenue. The role supports the Executive Director, Business Innovations by strategically guiding the business and contributing innovative solutions to complex challenges. This highly external-facing position represents the voice of the customer internally and helps clients navigate their internal complexities. The Director builds constructive relationships across client and agency teams, drives account growth, and coordinates work that produces results. The position follows CourtAvenue’s structured-hybrid work model for west coast offices: employees work in an office on Tuesdays and Thursdays and remotely on Mondays, Wednesdays, and Fridays. Candidates should ideally be near the El Segundo, California office (preferred) or the San Diego, California office. The position includes collaboration onsite at client offices in Manhattan Beach. The listed annual salary range is $135,000–$160,000; final compensation depends on related experience and candidate geography.

Requirements

At least 10 years of digital marketing experience.
Hands-on experience running accounts, working with senior stakeholders, and organizing, managing, and delivering diverse innovative projects.
Strong background in digital, websites, component libraries, design systems, and CMS platforms.
Proven ability to structure, lead, and develop complex client relationships and communicate effectively across functional teams.
Entrepreneurial attitude and strong business acumen, with the ability and drive to bring people together, energize ideas, and recommend actionable strategies.
Outstanding communication skills; comfort and confidence in strategic discussions and client and stakeholder presentations.
Strong organization and management skills; conscientiousness and ability to solve issues at all project levels while supporting colleagues and clients.
Strong relationship-building qualities.
Experience identifying business development opportunities and translating them into actionable growth opportunities.
Ability to manage multiple programs and projects in a fast-paced environment.
Self-starter with commitment to completing work quickly, properly, and to a high standard.
Excellent analytical and process-oriented skills.

Nice To Haves

Experience in the home building industry.
Experience with Optimizely.

Responsibilities

Ensure overall client satisfaction and business health, with a focus on achieving high Net Promoter Scores (NPS).
Build client trust and broaden stature within client organizations.
Lead the site consolidation and replatforming workstream.
Partner with the strategist on the long-term vision for advancing the site.
Contribute to demand generation and lead capture strategies.
Drive organic account growth and retention by identifying opportunities to expand scope and contribute to profitable growth.
Champion cohesive, open, collaborative team environments and create energy and excitement around ideas.
Coordinate integrated activities across agency partners, departments, and disciplines to move client work through production to launch.
Ensure agency work follows digital marketing best practices and leading technologies, with sharp attention to detail.
Manage engagements and deliverables to be on time, on budget, and valuable to client growth.
Build and maintain relationships with core clients, including through onsite collaboration at client offices in Manhattan Beach.