Sales & Account Manager

ADA Lift Rentals of America LLC•Fort Pierce, FL

15d

About The Position

ADA Lift Rentals of America provides temporary wheelchair lift solutions for indoor and outdoor events nationwide. The Sales & Account Manager develops new business, manages existing accounts, and coordinates lift rental services for events. The role manages the client experience from initial inquiry through event completion and combines sales, relationship management, project coordination, and customer service. The position is responsible for identifying sales opportunities, preparing proposals, negotiating contracts, managing multiple projects, and collaborating with internal teams to support successful event execution. The role contributes to revenue growth, stronger client relationships, and the company's presence in the event industry. The company has more than 10 years of specialized experience in event accessibility and has supported events including the NFL Super Bowl, Lollapalooza, the Kentucky Derby, and the Daytona 500.

Requirements

High school diploma or equivalent required.
Demonstrated ability to build client relationships, identify sales opportunities, and manage customer accounts.
Strong verbal and written communication, presentation, and negotiation skills.
Excellent organizational and time-management skills, including the ability to manage multiple projects and competing priorities.
Proficiency in Microsoft Office and familiarity with CRM software.
Strong problem-solving skills and attention to detail.
Ability to work independently and collaborate effectively with internal teams.
Self-motivated, goal-oriented, and comfortable working toward sales targets.

Nice To Haves

Bachelor's degree in Business, Marketing, Event Management, or a related field.
Previous experience in sales, account management, customer service, event planning, or project coordination.
Knowledge of ADA regulations, event production, or the event rental industry.
Experience in event production, equipment rentals, accessibility services, or business-to-business sales.

Responsibilities

Identify and pursue new business through outbound calls, emails, networking, industry events, referrals, and other prospecting activities.
Develop relationships with event organizers, production companies, venues, event planners, and other prospective clients.
Promote lift rental services and recommend solutions based on clients' event requirements.
Prepare sales presentations, rental quotations, proposals, and service agreements.
Negotiate pricing, rental terms, and contracts in accordance with company guidelines.
Manage the sales pipeline, follow up on leads, and convert prospects into customers.
Meet or exceed established sales targets and revenue goals.
Monitor industry trends, market opportunities, and competitor activities.
Serve as the primary contact for assigned clients and provide responsive, professional service throughout the customer relationship.
Build long-term client relationships that support satisfaction, retention, referrals, and repeat business.
Assess event accessibility requirements and coordinate appropriate lift rental solutions.
Clearly communicate project details, rental requirements, pricing, schedules, and service expectations.
Address client concerns and resolve issues.
Identify opportunities to expand existing accounts and increase repeat-customer revenue.
Coordinate with logistics, operations, and technical teams on equipment delivery, installation, and removal to meet event specifications and schedules.
Develop and maintain project timelines, track milestones, and ensure deliverables are completed on time.
Manage project budgets and identify cost-saving opportunities while maintaining equipment and service quality.
Maintain accurate client records, project documentation, quotations, and sales activity in the company's CRM system.
Conduct post-event follow-ups and evaluations to gather feedback, assess service quality, and identify improvement opportunities.
Maintain knowledge of applicable ADA requirements and event accessibility best practices.
Meet performance measures related to sales revenue, sales targets, new accounts, lead conversion, pipeline development, client retention and satisfaction, repeat business, account revenue growth, average rental transaction value, documentation accuracy, and timely project completion.