Sales Account Executive

Knight Watch•Comstock Park, MI

15h•Onsite

About The Position

Knight Watch, Inc. is Michigan’s fastest-growing security integration and building automation company. We proudly serve some of the state’s leading healthcare, education, and industrial organizations, helping create buildings that are safer, smarter, and more efficient. At Knight Watch, we believe every person and every role matters. The work you do here contributes to something bigger—supporting our customers, strengthening our team, and helping deliver an experience defined by excellence, innovation, and care. We are committed to giving our employees the tools, support, and opportunities they need to succeed both at work and beyond. We are a trusted one-stop partner for solutions that make buildings more secure, efficient, and comfortable. From design and planning to installation and service, everything we do is focused on creating lasting value for our customers and delivering work that truly matters. Knight Watch specializes in integrated building solutions, including access control, video surveillance, security systems, fire systems, HVAC controls, building automation, and lighting controls. The Account Executive is responsible for driving new business acquisition, developing the assigned territory, and expanding Knight Watch’s market presence through targeted prospecting, relationship building, and strategic account development. This role focuses on creating qualified pipeline, advancing opportunities, developing customized solutions, and converting prospects into long-term customers. We are seeking an Account Executive for our Grand Rapids, Michigan location; someone who reflects our core values of Dedicated, Confident, Fun, Team Player, and Problem Solver and is committed to delivering outstanding service.

Requirements

Sales, business development, account management, or customer-facing experience that shows the ability to build relationships and create new opportunities.
A strong desire to learn, grow, and succeed in a consultative sales environment.
Interest or experience in technology, security, building systems, or related solutions is a plus.
A degree is helpful but not required; we value the right mindset, work ethic, communication skills, and commitment to winning as a team.

Responsibilities

Create new business opportunities through proactive prospecting, networking, referrals, partnerships, and consistent territory engagement.
Develop a qualified pipeline that supports revenue growth, margin goals, and long-term customer relationships.
Lead discovery conversations, qualify opportunities, and help customers identify solutions that align with their goals, budget, and decision timeline.
Advance opportunities through the sales process with disciplined follow-up, clear next steps, and consistent communication.
Partner with Solution Architects, Sales Engineers, Account Managers, and Project Managers to develop customer-focused solutions that create long-term value.
Lead proposal development, pricing discussions, and solution presentations with confidence, preparation, and support from internal teams.
Prepare proposals and scopes of work that are accurate, complete, competitive, and aligned with customer needs, expectations, budgets, and company margin expectations.
Maintain accurate CRM records, including opportunity stages, close dates, forecast value, customer notes, next steps, and activity tracking.
Use CRM data and customer insights to improve forecast accuracy, identify risk, uncover growth opportunities, and support better sales decisions.
Serve as a trusted commercial point of contact within the assigned territory, representing Knight Watch with professionalism, confidence, and follow-through.
Coordinate with operations, engineering, project management, and sales support teams to support clean handoffs, strong execution, and a positive customer experience after the sale.
Share customer feedback and market insights with leadership to support continuous improvement, stronger solutions, and future growth.
Actively participate in sales meetings, training programs, and strategic planning activities with a team-first, growth-minded approach.