Seasonal Sale Supervisor

Steve Madden•Costa Mesa, CA

About The Position

This position supervises an assigned work schedule in the absence of the Store Manager and assists with store operations, including associate management, customer relations, stock disposition, and merchandise displays. The role focuses on providing outstanding customer service, maintaining product and promotion knowledge, supporting sales productivity, and helping manage merchandise and store presentation.

Requirements

  • High school diploma or equivalent.
  • Ability to read, write, and understand English.
  • 6–12 months of retail experience.
  • Strong interpersonal and customer service skills.

Responsibilities

  • Provide a customer-friendly environment by greeting and acknowledging customers, maintaining service standards, and demonstrating product knowledge.
  • Stay informed about product information, merchandise promotions, test merchandise, and advertisements.
  • Maintain sales productivity levels by demonstrating salesmanship skills.
  • Assist with floor moves, merchandising, display maintenance, and cleaning the store, including the bathroom and stockroom; vacuum and return products to inventory.
  • Assist with processing and replenishing merchandise, receiving deliveries, and monitoring floor stock.
  • Supervise the assigned work schedule in the Store Manager’s absence and assist with associate management and customer relations.
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