Sale Coordinator, Private & Iconic Collections

Christie's•New York, NY

2d•$55,000 - $57,000•Onsite

About The Position

The primary function of this role is to project manage sales. This includes monitoring and tracking all activities and elements related to incoming property and sale processing. The Sale Coordinator manages the catalogue production process, ensures deadlines are met, manages client paperwork and charges and ensures compliance requirements are met. The Sale Coordinator is the primary contact for sales with Operations. The Sale Coordinator also acts as client liaison to gather or dispatch consignment and property related information.

Requirements

Undergraduate degree required
2+ years’ work experience
Exceptional client service skills
Strong project management skills including ability to multi-task, prioritize and manage multiple processes
Strong attention to detail and follow-up skills
Excellent communication and interpersonal skills, including superior written and spoken communication
Ability to work collaboratively across multiple groups and sites
Ability to remain calm and project a positive attitude during stressful situations
Ability to creatively problem solves
Ability to work independently and as part of a team
Strong systems expertise in Outlook and Microsoft Office
Ability to learn Christie’s systems including COS, JDE, Intranet and Website

Responsibilities

Verify consignment details - pre-sale to ensure accuracy, liaise with clients as needed for all consignment related information, including “Know Your Client”
Manage catalogue production process including monitoring progress of cataloguing, photography, essay writing, lotting up, compliance, rights and permissions to meet deadlines; act as main point of contact and liaison with photography studio, production teams and Specialists
Act as liaison to Operations for sale view and set up and prepare relevant assets, as required
Track and ensure execution of seller consignment promises
Request seller agreement and stock order creation and manage and track status of consignment paperwork to ensure compliance requirements are met and required records are maintained
Create shipping requests, obtain client approvals and flag need for export licenses
Proactively track receipt of property and follow-up on open issues and missing items
Manage Expertise, Framing and Restoration needs for sale including quote requests, client communications and related client charges, and obtaining necessary cost approvals
Request Property Movement including site transfers, local transfers, temp releases, transfer to third party, and hand carries
Request client charge creation and regularly review system data to ensure accurate reporting
Chair Sale Update Meetings with Specialists and Cataloguers as assigned by the Head of Sale Management
Manage sale activities including managing reserves, client views, condition report dispatch, client interest lists, bids, and sale ticketing requests; troubleshoot sale related issues as they arise
Telephone bidding
Liaise with Business Support Group and Post-Sale Services team as required
Answer and screen incoming phone calls

Benefits

Comprehensive Medical, Dental and Vision care plans for employees and dependents
401(k) Savings Plan – Christie’s provides a matching contribution up to 5%
Life Insurance - 3x base salary
Disability Insurance
Generous time-off and leave policies; including 100% Paid Family Leave up to 16 weeks.
Fitness Reimbursement Program: reimbursement of eligible fitness fees and memberships up to $600 per year
Annual Discretionary Performance Bonus Plan
Commuter Benefits - Pre-tax money towards your daily commute with a Christie’s contribution of $21 per month
Back Up Child & Elder Care – up to 10 days of back-up Child or Elder Care through Bright Horizons
CSR (Corporate Social Responsibility) Day- Each employee receives one paid day per year to dedicate their time to a charity of their choice.
Perks and Discounts through Zo and Plum Benefits