SAH Phlebotomist

Brown Medicine•Los Angeles, CA

1d•Onsite

About The Position

The SAH Phlebotomist performs accessioning and phlebotomy duties at Saint Annes Hospital. Accessioning work includes collecting and receiving specimens in the laboratory information system (LIS), processing and delivering specimens to the appropriate departments, and directing phone inquiries to the appropriate personnel. Phlebotomy work includes collecting and transporting blood and urine samples to the laboratory promptly and providing organized, timely service to patients and health care providers. Employees are expected to model Brown University Health’s values of Compassion, Accountability, Respect, and Excellence and demonstrate its core Success Factors: Instill Trust and Value Differences, Patient and Community Focus, and Collaborate. The role requires respectful, professional communication with patients, families, visitors, coworkers, and other customers, with attention to cultural differences and use of interpreters when needed. The position is at Saint Annes Hospital, 795 Middle Street, Fall River, Massachusetts. Work is on the evening shift, with various start times between 0500 and 0800; weekends and holidays are required. Driving is not required. The role is represented by 1199 SEIU United Healthcare Workers East.

Requirements

High school graduate or equivalent.
Up to one year of experience in a related field is preferred.
Effective communication skills across the entire customer base.
Ability to adapt and work collaboratively with hospital departments and customers.
Demonstrate respect for the dignity of patients, families, visitors, and fellow employees, and interact in a considerate, helpful, and courteous manner.

Nice To Haves

Phlebotomy certificate from an accredited program.
Up to one year of experience in a related field.

Responsibilities

Collect and receive eligible specimens in the LIS.
Operate the centrifuge in accordance with safety guidelines.
Deliver blood, urine, and body-fluid specimens to the appropriate department within specified time frames.
Process specimens for the sendout department and perform basic sendout protocols, including calling up site batches and manually completing sendout requisitions.
Answer telephones and provide professional customer service, directing inquiries to the appropriate personnel.
Follow hospital and department policies for personal protective equipment, biohazard waste, and sharps disposal.
Order required patient laboratory work in the LIS.
Review the hard-copy outstanding specimen list with the next shift.
Clean and stock the accessioning bench.
Properly identify patients according to laboratory and hospital policy.
Collect blood from patients ranging from infants to geriatric patients, using capillary and venipuncture methods and obtaining adequate amounts in appropriate containers.
Initial, date, and time specimens; place barcode labels correctly; and label specimens with appropriate patient information according to policy.
Know and comply with procedures and policies in the Phlebotomy and Laboratory Collection Manual.
Treat patients, families, visitors, and fellow employees with respect and courtesy, recognizing cultural diversity and communicating effectively across differences in cultures, values, beliefs, and ages; use interpreters when needed.
Perform other duties as assigned.