Safety & Security Officer | Luxury Resort & Condo

CARILLON HOTEL MANAGEMENT LLC•Miami Beach, FL

4d•$0 - $19•Onsite

About The Position

This job description serves as a guide for establishing the criteria to fill a specific job and to assist in staff member evaluation related to that job. The description is subject to change at the management’s discretion and may include additional or different duties as assigned or directed. Perform Carillon Miami Wellness Resort security duties and procedures to ensure the safety and security of guests, residents, employees, and the property as well as the property assets.

Requirements

High School Diploma or equivalent, plus 2 years of security and safety experience, or equivalent combination of education and experience, in a Hotel / Resort environment.
Ability to develop and maintain good working relationships with all levels of Carillon Miami staff, vendors, guests, residents, and government agencies.
Excellent customer service and positive interpersonal skills.
Good verbal and written communication skills.
Proficiency in Microsoft Word, Excel, and Outlook.
Strong analytical and problem-solving abilities.
Good judgment and the ability to maintain confidentiality are critical.
Ability to effectively handle multiple tasks simultaneously with frequent interruptions.
Ability to grasp, lift, and/or carry or otherwise move goods weighing a maximum of 200 lbs and sufficient manual dexterity in hands.
Strong organizational skills and attention to detail.
Ability to handle stressful situations and be able to prevent and/or handle emergency situations.
CPR / First Aid AED certification
Class D Security License

Nice To Haves

Be able to work a flexible schedule if required, including weekends and holidays.

Responsibilities

Assume duties of the Security Manager in his/her absence.
Ensure all safety and security personnel perform their duties following Carillon policies and procedures, and as instructed by the Director of Safety & Security, Assistant Director of Safety & Security, and Security Manager.
Develop and administer the work schedule for the security staff.
Conduct and oversee training of all new security officers as well as ongoing training requirements for current security officers.
Oversee the Security Key Control program, Key watcher, and property access control system (SALTO PROACCESS SPACE).
Ensure accurate input and purging of Lost & Found Items in MS SHIFT.
Arrange for and conduct monthly safety trainings as required for Carillon Miami Wellness Resort. Additionally, department-specific safety & security monthly topics.
Review security and safety reports for completeness and accuracy; distribute reports to other departments as required.
Prepare and forward reports as requested by the Director of Safety & Security, the Assistant Director of Safety & Security, and the Security Manager.
Assist in completing payroll documentation.
Investigate security and safety incidents, including guest, resident, and employee interviews as necessary, document, and findings.
Coach & Counsel Security staff when necessary.
Ensure cleanliness and excellent condition of equipment and work area.
Ensure property patrols are conducted as required.
Assist Carillon management when required.
Maintain accurate records and conduct department materials inventories when necessary.
Report and document any observed or known safety hazards, conditions, or unsafe practices and procedures to management immediately.