Safety Security Officer

Marriott • Coronado, CA

11h • Onsite

About The Position

The Safety Security Officer protects the property, guests, and employees by patrolling the property, monitoring security and life-safety systems, responding to incidents and emergencies, investigating events, and documenting security activity. The officer provides guest assistance, addresses disturbances and complaints, resolves safety hazards, and coordinates outside assistance when needed. The role also requires maintaining confidentiality, following company policies and safety standards, communicating professionally, and supporting positive working relationships and guest service.

The position requires extended periods of standing, sitting, or walking, and the ability to move through varied and confined spaces and respond quickly to situations. Duties include moving objects of varying weights, including items over 75 pounds with assistance, and navigating stairs, ramps, and uneven or slippery surfaces. Some states may have additional licensing or registration requirements. Other reasonable duties may be assigned by supervisors.

Requirements

• High school diploma or G.E.D. equivalent is listed as a preferred qualification.
• No related work experience is required according to the listed preferred qualifications.
• No supervisory experience is required according to the listed preferred qualifications.
• No license or certification is listed; some states may have additional licensing or registration requirements.
• Ability to stand, sit, or walk for extended periods or an entire shift.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance and objects over 75 pounds with assistance.
• Ability to grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
• Ability to move through narrow, confined, or elevated spaces and over sloping, uneven, or slippery surfaces, including stairs and service ramps.
• Ability to reach overhead and below the knees and to bend, twist, pull, and stoop.
• Ability to read and visually verify information, inspect equipment visually, and use computers or point-of-sale systems.

Nice To Haves

• High school diploma or G.E.D. equivalent.

Responsibilities

• Patrol all areas of the property and assist guests with room access.
• Monitor closed-circuit televisions, perimeter alarm systems, duress alarms, and fire life-safety systems.
• Lock property entrances when required and conduct daily physical hazard inspections.
• Respond to accidents, contact EMS, or administer first aid or CPR as required.
• Assist guests and employees during emergencies; notify appropriate individuals about accidents, attacks, or other incidents.
• Defuse guest or employee disturbances and call for outside assistance when necessary.
• Complete incident reports and Loss Prevention shift summaries or daily activity reports.
• Handle interruptions and complaints and resolve safety hazards.
• Escort unwelcome persons from the property without interrupting operations.
• Respond to vehicle accidents and thefts and request assistance using proper code responses.
• Maintain confidentiality of security, Loss Prevention, and property documents; release information only to authorized individuals.
• Conduct investigations, gather evidence, and interview relevant parties.
• Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to a manager.
• Complete safety training and certifications, maintain a clean and professional uniform and appearance, and protect company assets and proprietary information.
• Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests according to company standards.
• Communicate clearly and professionally and prepare and review written documents accurately and completely.
• Develop positive working relationships, support team goals, and comply with quality assurance expectations and standards.
• Read and visually verify information; inspect tools, equipment, or machines; and use computers or point-of-sale systems to enter and locate work-related information.
• Move at the speed required to respond to work situations and perform other reasonable duties requested by supervisors.

Benefits

• Training and development opportunities
• Recognition
• A work experience in a luxury environment with a focus on holistic well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED