Safety + Security Manager

Kimpton Hotels & Restaurants • Sacramento, CA

2d • Onsite

About The Position

The Security Manager will be responsible for the protection of guest and company property, employee and guest safety, and accident and fire protection response.

Requirements

• 3+ years of related experience, particularly in the understanding of safety protocols and local law requirements.
• Strong organizational, task-management, employee relations, leadership, problem resolution and creativity skills.
• Ambitious with the ability to lead in the workplace!
• Ability to manage difficult situations with guests if and when they arise.

Nice To Haves

• Bachelor's Degree in Hospitality Management, Business Management, or related field preferred.

Responsibilities

• Maintain logs, certifications and documents required by law and standard operating procedures.
• Train staff in established emergency procedures and implement accident and fire prevention procedures.
• Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.
• Collaborate with contracted Security provider on ways to continually improve departmental performance.
• Comply with policies on proper investigative procedures for loss of property assets.
• Maintain accurate documentation of property patrols.
• Handle complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Strive to improve service performance.
• Supervise Security staff to optimally monitor and protect property assets.
• Communicates critical information to Security & Safety officers based on knowledge gained at pre and post-convention meetings.
• Encourages and builds mutual trust, respect, and cooperation among team members!
• Identify the developmental needs of others and mentoring, or otherwise helping others to improve their knowledge or skills.
• Provide mentorship and direction to direct reports, including setting performance standards and monitoring performance.
• Provide personal assistance, medical attention, emotional support, or other personal care to others such as coworkers or guests.
• Serve as a role model to demonstrate appropriate behaviors.
• Handles guest problems and complaints effectively.
• Report all employee accidents and guest liability incidents in a timely manner.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager