About The Position

Under the leadership of the department director, assistant director, or charge nurse, the Safety Observation Specialist/Nursing Assistant/Unit Receptionist provides continuous observation and surveillance of assigned patients. In the Nursing Assistant role, the employee takes vital signs and assists an assigned group of patients with activities of daily living and comfort measures. The role also performs clerical and receptionist duties related to the assigned department. The employee recognizes the importance of meeting customer expectations, demonstrates a positive attitude and efficient use of resources, and performs related duties as necessary to meet customer needs. Duties are performed according to the policies and procedures of CHOMP, Westland House, and the department, under the direct supervision of an RN.

Requirements

  • One year of experience in an acute hospital or long-term care setting within the last two years is preferred.
  • Demonstrate knowledge of medical terminology.
  • Have strong computer skills and the ability to multitask.
  • Be detail-oriented and organized, with exceptional phone etiquette and communication skills.
  • Be able to work in a busy, demanding work environment.
  • Have critical thinking skills.
  • Pass orientation and the initial competency assessment before independently being assigned patients requiring the applicable skill, and pass all annual competencies.
  • Current American Heart Association Healthcare Provider BLS certification is required.

Nice To Haves

  • High school diploma, GED, or equivalent work experience in a related field is preferred.
  • Experience using an electronic medical record is preferred.
  • One year of experience in an acute hospital or long-term care setting within the last two years is preferred.

Responsibilities

  • Provide continuous observation and surveillance of assigned patients.
  • Take vital signs when working in the Nursing Assistant role.
  • Assist assigned patients with activities of daily living and comfort measures.
  • Perform clerical and receptionist duties related to the assigned department.
  • Meet customer expectations and demonstrate a positive attitude and efficient use of resources.
  • Perform related duties as necessary to fulfill customer needs.
  • Follow the policies and procedures of CHOMP, Westland House, and the department.
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