About The Position

Under the leadership of the department director, assistant director, or charge nurse, the Safety Observation Specialist/Nursing Assistant/Unit Receptionist provides continuous observation and surveillance of assigned patients. In the Nursing Assistant role, the position takes vital signs and assists an assigned group of patients with activities of daily living and comfort measures. The position also performs clerical and receptionist duties related to the assigned department. The role recognizes the importance of meeting customer expectations, demonstrates a positive attitude and efficient use of resources, and performs related duties as necessary to fulfill customer needs. Duties are performed according to the policies and procedures of CHOMP, Westland House, and the department, under the direct supervision of an RN.

Requirements

  • American Heart Association Healthcare Provider BLS certification is required.
  • Must pass orientation and the initial competency assessment before independently receiving assignments involving applicable patient-care skills.
  • Must complete and pass all annual competencies.
  • Must demonstrate knowledge of medical terminology, strong computer skills, and the ability to multitask.
  • Must be detail-oriented and organized, with exceptional phone etiquette and communication skills.
  • Critical-thinking skills are essential.
  • Must be able to work in a busy, demanding work environment.

Nice To Haves

  • One year of experience within the last two years in an acute hospital or long-term care setting is preferred.
  • High school diploma, GED, or equivalent work experience in a related field is preferred.
  • Experience using an electronic medical record is preferred.

Responsibilities

  • Provide continuous observation and surveillance of assigned patients.
  • When working as a Nursing Assistant, take vital signs and assist assigned patients with activities of daily living and comfort measures.
  • Perform clerical and receptionist duties related to the assigned department.
  • Meet customer expectations, demonstrate a positive attitude, and use resources efficiently.
  • Perform related duties as necessary to fulfill customer needs.
  • Follow the policies and procedures of CHOMP, Westland House, and the department.
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