Safety & Emergency Communication Specialist

Seattle Public Schools•John Stanford Center for Educational Excellence, WA

6d•Onsite

About The Position

This position's responsibilities are to evaluate and initiate responses to emergency and non-emergency calls from schools, community and district offices, serve as a resource to schools, community and district offices to interpret and provide information on safety procedures, record and maintain database information as deemed necessary to provide statistical information and to track emergency, non-emergency and safety issues for the purpose of improving services and maintaining safe environments for students, parents, staff and for anyone who visits or uses a district site. Take staff attendance, dispatch staff to Emergency calls, assign staff to fill in absentee and extracurricular activity.

Requirements

High school diploma or GED
Two (2) years of increasingly responsible work experience in communications, as an emergency responder and/or working in an organization to provide communication and problem-solving support for safety and security services.
FEMA Course Certification: National Incident Management (IS700) Certificate, ICS (IS100) Certificate, Leadership and Influence (IS240) Certificate
Current CPR and First Aid Certificates
Valid State of Washington Driver's License or evidence of equivalent mobility
Criminal Justice fingerprint background clearance.

Nice To Haves

Two (2) additional years of applicable work experience in a organization that provides safety and security services for a large public or private organization may substitute for the education requirement.
Professional certificates in a related field may be considered to count towards the education requirement on a month-to-month basis.

Responsibilities

Works together with Safety & Security administration to develop safe and responsive protocols for emergency and non-emergency requests for assistance and information; develops a priority protocol and a list of appropriate contacts and/or appropriate actions.
Processes emergency and non-emergency requests for assistance from schools, district administrators and staff, community and public members regarding incidents and or safety issues related to school district buildings, events, activities, staff and students; makes determinations regarding priorities and follows established protocols regarding appropriate action, including contacting or dispatching appropriate resources, and coordinating responses with other emergency responders.
Serves as a resource to schools, community members, district office administrators and staff to interpret and provide information on safety procedures; acts as a liaison with other department and District staff, outside agencies, community groups and the public; organize and maintain documents, records and files; enters and maintains database information and retrieves statistical information as requested.
Receives and screens calls, visitors and correspondence; responds to inquiries independently and makes appropriate referrals; ensures follow-up on inquiries, requests and referrals; understands and applies emergency prioritization and classification of referrals.
Maintains knowledge of District and department policies as they pertain to Safety & Security issues, practices and procedures; interprets policies, practices and procedures for staff and the public; may make presentations and attend staff meetings to share safety procedures, as appropriate.
Monitors and evaluates effectiveness of emergency/non-emergency responses and safety procedures; recommends improvements; works with department staff to train and explain safety and response procedures; works with assigned staff to coordinate and prioritize assignments during peak periods and for special projects.
Maintains liaison with local criminal investigative agencies to provide information on student data and district sites using existing District databases, as permitted by confidentiality rules and regulations; maintains confidentiality of sensitive material and information, in compliance with applicable rules and regulations.
Compiles, analyzes and summarizes data and information as required; inputs, maintains and audits data and information; gathers and organizes information and materials for meetings and management decision-making; oversees flow of correspondence, reports, and information generated by the office and ensures compliance with timelines; ensures that information is shared with the alarm office, personnel working all shifts and other personnel as deemed necessary.
Maintains and monitors various departmental budgets and assigned fiscal accounts; processes expenditures in accordance with established procedures; reviews expenditure records and status reports; corrects inaccuracies and reconciles differences; coordinates budget revisions and other budget documentation; complies fiscal and statistical reports as required; processes all purchasing requirements for department needs.
Attends or participates in any required staff or other meetings as well as activities deemed necessary for the department; may drive to schools or other sites, as needed.
Performs related duties consistent with the scope and intent of the position.