Safety/Driver Relations Coordinator

Carter LOGISTEED Logistics•Andersonville, TN

3d•$45,000 - $55,000

About The Position

The Safety/Driver Relations Coordinator ensures an effective driver onboarding and training program to help Carter LOGISTEED Express, Inc. retain safe and professional drivers. The role manages and facilitates local driver orientation, supports daily Safety Department tasks, and serves as the local Driver Relations representative for Knoxville drivers. The position reports to the Director of Safety.

Requirements

High school diploma or equivalent.
Basic computer and Microsoft product skills.
Ability to work after hours and weekends as needed.

Nice To Haves

Trucking or logistics experience.
Commercial Driver's License (CDL).

Responsibilities

Manage and facilitate local driver orientation, creating a positive first impression for newly hired drivers.
Set up technology for weekly orientation classes, manage completion of orientation paperwork, and communicate with the orientation group.
Answer driver questions or coordinate with relevant departments to obtain answers.
Monitor triggered SmartDrive event videos, counsel drivers on unsafe behaviors, document counseling, and conduct at least 25 coaching events per week. Coaching may include positive calls to drivers with low scores.
Update driver counseling records daily and assist the Director of Safety with virtual coaching sessions.
Assist with Samsara hours-of-service edits when required.
Conduct accident and injury investigations and report them to corporate headquarters.
Complete safety incident root cause analyses and provide corrective action recommendations.
Provide ongoing additional training for new drivers and remedial training as necessary.
Act as liaison between Knoxville drivers and local and corporate management regarding driver concerns.
Make 3–5 outbound check-in calls per week to Knoxville drivers, which may sometimes be combined with positive coaching calls.
Maintain communication with the corporate Driver Relations team about check-in calls and issues that arise.