Safety Coordinator
About The Position
As a Safety Coordinator, you will deliver specialized safety, crisis intervention, and de-escalation services to maintain a safe, welcoming, and respectful environment for clients, staff, volunteers, and visitors at the CCS Basic Needs – Salt Lake (BN-SL) campus. Using a trauma-informed approach focused on prevention, engagement, and intervention, and the credentials earned through the CCS Safety Academy, you will independently assess and respond to behavioral health crises, overdoses, medical emergencies, and safety threats. You will often serve as the primary safety responder on site and are accountable for safety response and incident documentation during your assigned shift.
Requirements
- High school diploma or GED required.
- At least one year of experience in security, behavioral health, human services, crisis response, EMS, corrections, military service, or a related field, including direct public interaction, independent judgment, and response to high-stress or crisis situations.
- Strong communication and interpersonal skills.
- Ability to remain calm and professional in stressful or rapidly changing situations.
- Ability to work respectfully and effectively with diverse populations, including individuals experiencing homelessness, mental illness, and substance use disorders.
- Must pass a national BCI/FBI background check.
- Must complete the CCS Safety Academy training program (including CPI de-escalation, trauma-informed care, Mental Health First Aid, QPR suicide prevention, Naloxone administration, CPR/AED/First Aid, and Stop the Bleed) within 90-days of hire, and complete recertification as required.
Nice To Haves
- Experience working with vulnerable populations.
- Current certification in CPI, Mental Health First Aid, or CPR/AED at the time of hire.
Responsibilities
- Conduct facility patrols and monitor building entrances, exits, and client areas, identifying and addressing emerging safety risks.
- Respond to safety concerns, enforce facility rules, and investigate safety-related incidents.
- Assess and respond to conflicts and escalating or disruptive client behavior using CPI de-escalation techniques. Encourage compliance through communication before enforcement, and determine appropriate interventions within CCS safety protocols.
- Provide crisis support to individuals experiencing emotional distress, mental health crises, or intoxication, applying Mental Health First Aid and QPR suicide prevention practices.
- Independently assess behavioral health crises, overdoses, medical emergencies, safety threats, property damage, and evacuation situations; determine when to engage law enforcement, EMS, or crisis services; and coordinate on-scene response.
- Provide emergency medical response, including naloxone administration, CPR/AED, First Aid, and bleeding control, in accordance with Safety Academy certifications.
- Provide rapid response to support employees during escalating situations, and support day-to-day program operations.
- Build rapport with regular clients, including high-utilizer clients, and act as an ambassador for CCS programs. Work with shelter staff and case managers to connect clients with resources and resolve issues before they escalate, without removal or police involvement whenever possible.
- Produce accurate incident documentation that meets standards for program compliance, insurance, and law enforcement use.
- Report facility hazards, maintenance needs, and biohazard materials to the Property Team for follow-up.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
