Safety & Claims Specialist

Viejas Casino & Resort•Alpine, CA

About The Position

The Safety & Claims Specialist manages claims for work injury, general liability, and property programs, serving as an analyst for claims and conducting safety and environmental investigations. The role collects, analyzes, and evaluates safety, loss, and accident data and recommends measures to minimize hazards. The position manages work injury claims and relationships with insurance carriers or third-party administrators, monitors claims, maintains files, supports claim defense, and administers the Light Duty Program. It coordinates team members’ return-to-work status and serves as a liaison between team members on light duty and their departments. The Specialist maintains OSHA and Viejas work injury logs and determines whether injuries or illnesses are recordable. The role also manages general liability and property claims, including filing claims, supplying documentation, and monitoring progress. The Specialist conducts and reviews accident investigations, coordinates the collection of information from security, surveillance, and other sources, and analyzes data for patterns and loss-control recommendations. The role researches applicable laws, regulations, codes, and best practices; supports proactive risk projects and continuous improvement; identifies hazardous workplace conditions and practices; and recommends corrective actions. The position must comply with company, departmental, and governmental requirements and help maintain a clean, safe, hazard-free work environment. The role interacts professionally and positively with internal and external guests and regularly engages senior management or executive-level contacts regarding matters across multiple functional areas, divisions, or guests. It does not supervise other team members. Viejas Team Members are expected to uphold Viejas STYLE Service standards and follow company and departmental policies and procedures.

Requirements

High school diploma or general education degree (GED).
Must be 21 years of age or older.
Two or more years of related experience with workers compensation claims.
Ability to work in a professional, high-pressure environment while maintaining good interpersonal skills and a positive attitude.
Ability to multitask and work well under stress.
Must be a self-starter and able to adjust to change.
Must be able to work flexible hours during the day or evening, including weekends, holidays, and blackout dates.
Excellent verbal, written, and interpersonal communication skills.
Excellent guest service and organizational skills.
Knowledge of safety equipment and supplies.
Knowledge of occupational health, safety, and environmental compliance with applicable federal and state regulations and standards.
Knowledge of Windows, Excel, and Word software programs.

Responsibilities

Manage the Work Injury Program, including relationships with insurance carriers and third-party administrators, claim monitoring and file maintenance, and support in claim defense.
Design and manage the Light Duty Program; coordinate return-to-work status and liaise between team members on light duty and their departments.
Maintain OSHA and Viejas work injury logs and determine whether injuries or illnesses are recordable.
Manage general liability claims, including carrier and third-party administrator relationships, monitoring, file maintenance, and support in claim defense.
Manage property claims, including filing claims with outside insurance carriers, providing documents, and monitoring claims.
Conduct and review accident investigation reports to assess liability, damage, or injury.
Collect, analyze, and evaluate safety, loss, and accident data; identify patterns and recommend loss-control measures.
Coordinate data collection between security, surveillance, and other appropriate sources.
Recommend changes to eliminate workplace accidents and injuries.
Research laws, regulations, codes, and best management practices in support of risk projects.
Provide analyses and research for proactive projects aimed at best practices and continuous improvement of risk processes and practices.
Identify and evaluate hazardous workplace conditions and practices and prepare recommendations for corrective action.
Comply with company and departmental policies and procedures, standard operating procedures, and applicable governmental laws and regulations.
Help ensure a clean, safe, hazard-free work environment.
Interact professionally and positively with internal and external guests, including regular interaction with senior management or executive levels.
Perform other duties as assigned.