Safety Associate- Fort Lyon

Colorado Coalition for the Homeless•Fort Lyon, CO

1d•$19 - $21•Onsite

About The Position

The Safety Associate ensures the safety of clients, staff, vendors, volunteers, and other visitors of the Colorado Coalition for the Homeless at assigned locations, including Fort Lyon. The role promotes a safe environment through inspections, monitoring safety procedures, assessing and responding to potentially dangerous situations, and supporting staff during crises. Safety associates may contact and assist law enforcement agencies and emergency health care personnel as requested or required, but the safety function is not an extension of law enforcement and associates are not empowered to detain people unless an illegal act has occurred on Coalition property. The position works with people experiencing homelessness and other underserved populations, using sound judgment, communication, and de-escalation skills. The role requires maintaining confidentiality, participating in relevant training, and fostering an inclusive, respectful, cooperative work environment. Work is primarily in a climate-controlled office with frequent interpersonal interactions, but may also involve escorting clients or professional meetings in non-climate-controlled environments and working outside the office in homeless camps. Flexible scheduling, including overnight shifts, is specified for the Fort Lyon role.

Requirements

High school diploma or equivalent.
Ability to communicate and interact positively with people who are in a time of need.
Sound critical-thinking and decision-making skills.
Strong customer service, interpersonal, and assertive communication skills, with a high degree of emotional intelligence.
Knowledge of homelessness-related issues and sensitivity to underserved populations.
Ability to assess potentially disruptive or dangerous situations and take appropriate action to promote safety.
Ability to listen effectively, synthesize and analyze information, and respond creatively to challenging issues.
Skill in de-escalation intervention techniques.
Effective oral, written, and interpersonal communication skills.
Ability to identify high-risk areas proactively and develop strategies to minimize or eliminate risks.
Skill in using office equipment, computers, email, software such as Microsoft Word and Excel, and telephones.
Ability to maintain client confidentiality.
Sincere desire to help people.
Ability to pass criminal background and automobile insurance carrier motor vehicle record investigations.
Ability to prioritize multiple responsibilities and exercise good professional judgment.
Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of self or others.

Nice To Haves

Experience working in a high-volume environment.
Experience working with the homeless population or in a related direct human services field serving underserved populations.
Experience as an EMT, firefighter, or first responder.
Bilingual English/Spanish.

Responsibilities

Inspect assigned Coalition sites regularly to promote a safe environment.
Assist staff in assessing potentially dangerous situations and intervene to prevent escalation into violence.
Escort employees as needed to ensure staff protection.
Monitor compliance with safety procedures.
Assist staff during crises that may require physical intervention.
Contact and assist law enforcement agencies and emergency health care personnel as requested or required.
Complete occurrence reports for every event involving physical activity in response to a consumer or staff situation.
Maintain a respectful, inclusive work environment that supports workforce diversity, cooperation, and teamwork.
Participate in and demonstrate ongoing understanding and integration of relevant training.
Perform other duties as assigned.