Safety Associate

Block by Block•Louisville, KY

About The Position

Block by Block employs Ambassadors to help make public spaces friendlier, safer, and cleaner for the communities they serve. The Safety Ambassador patrols an assigned zone on foot and/or by bike, assists pedestrians and visitors, observes and reports unwanted behavior, and engages with community members and local businesses. The role is suited to outgoing people who enjoy working outdoors and meeting others. Training is provided; experience is preferred.

Requirements

High school diploma or GED.
Must be at least 18 years of age.
Physical capacity to walk or traverse, including riding a bike, continuously during an eight-hour shift, with two 15-minute breaks and a 30-minute lunch break.
Ability to work outdoors in all conditions.
Ability to speak, read, and write English to create basic reports.

Nice To Haves

Experience is preferred; training will be provided.
CPR, First Aid, and AED certification preferred.
Valid driver's license preferred.

Responsibilities

Patrol the assigned zone on foot and/or by bike as a deterrent and watch for unwanted behavior and activity.
Provide information, assistance, and directions to pedestrians and visitors while maintaining a positive, professional demeanor.
Observe unwanted behavior or criminal activity and report it to local authorities using established communication methods.
Accurately describe persons, vehicles, and other identifiers when reporting incidents.
Firmly and courteously request compliance from people violating low-level quality-of-life rules, including those relating to panhandling, loitering, and disruptive behavior.
Acknowledge and engage pedestrians with a friendly greeting or smile, and provide directions and city information.
Visit a specified number of businesses in the zone to share information and gather contact information.
Complete basic daily reports of tasks completed.