Safety Associate

Block by Block•Charlotte, NC

About The Position

Block by Block employs Ambassadors to make public spaces friendlier, safer, and cleaner for the communities it serves. The Safety Ambassador patrols an assigned zone, assists pedestrians and visitors, observes and reports unwanted behavior or possible criminal activity, and communicates with local authorities using established methods. The role requires a positive, professional demeanor, clear English communication for basic reports, and the ability to work outdoors and remain physically active throughout the shift. Weekend availability is required. The schedule is 11:30 a.m. to 8:00 p.m.

Requirements

  • NC PPSB Security Guard Card required.
  • High school diploma or GED required.
  • Must be at least 18 years of age.
  • Must be physically able to walk or traverse, including riding a bike, continuously during an eight-hour shift, with two 15-minute breaks and a 30-minute lunch break.
  • Must be able to work outdoors in all conditions.
  • Must be able to speak, read, and write English to create basic reports.
  • Weekend availability required.

Nice To Haves

  • Relevant experience is preferred; training will be provided.

Responsibilities

  • Patrol the assigned zone on foot and/or by bike to deter unwanted behavior and watch for concerning activity.
  • Provide information, assistance, and directions to pedestrians and visitors while maintaining a positive, professional demeanor.
  • Observe unwanted behavior or criminal activity and report it to local authorities through established communication methods.
  • Provide accurate descriptions of people, vehicles, and other identifying details.
  • Firmly and courteously request compliance from people violating low-level quality-of-life rules, such as those involving panhandling, loitering, or disruptive behavior.
  • Acknowledge and engage pedestrians with friendly greetings and provide directions and city information.
  • Visit a specified number of zone businesses to share information and gather contact information.
  • Complete basic daily reports of work performed.

Benefits

  • Weekly pay
  • Pay advance before payday through Rapid Pay
  • Paid time off (PTO)
  • Free uniforms for all weather conditions
  • Employee Assistance Program
  • Employee Cares Program for disaster and tragedy assistance
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