Safety Associate I - Overnight Shift
About The Position
The Safety Associate I is responsible for ensuring the safety of clients, staff, vendors, volunteers, and other visitors at assigned Colorado Coalition for the Homeless (CCH) locations. This role focuses on de-escalation, crisis prevention, and maintaining a trauma-informed approach to safety while promoting a safe environment. Safety Associates at CCH are not an extension of law enforcement but serve as proactive safety professionals in a supportive capacity. This role works at or within a defined CCH location in a dynamic environment supporting the safety needs of CCH staff, clients and residents. This position will be Wed - Sun 11 pm - 7am.
Requirements
- High school diploma or equivalent required.
- CPR/First Aid Certification required within 30 days of employment.
- Strong critical thinking and decision-making skills.
- Excellent customer service and interpersonal communication skills.
- Knowledge of issues affecting individuals experiencing homelessness and a commitment to serving underserved populations.
- Ability to assess and de-escalate potentially dangerous situations.
- Strong verbal and written communication skills.
- Proficiency with office equipment and Microsoft Office applications.
- Ability to maintain confidentiality and demonstrate a sincere desire to support others.
- Ability to prioritize multiple responsibilities and exercise sound professional judgment.
- Ability to engage with individuals who may be experiencing crisis, behavioral health issues or substance use disorders while using a trauma-informed approach.
Nice To Haves
- Bi-lingual English-Spanish and/or ASL preferred
- Experience working in high-volume environments preferred.
- Experience working with individuals experiencing homelessness or in a direct human services role preferred.
- Experience as an EMT, firefighter, or first responder preferred.
Responsibilities
- Conduct regular inspections of assigned Coalition sites to ensure a safe environment.
- Assist staff in assessing potentially dangerous situations and intervene as necessary to prevent escalation.
- Escort employees as needed to promote staff safety.
- Monitor and ensure compliance with CCH safety procedures and visitor policies
- Provide crisis intervention support, focusing on verbal and physical de-escalation methodologies, while adhering to trauma-informed principles.
- Collaborate with law enforcement agencies and emergency healthcare personnel as needed.
- Document and submit reports on all incidents involving physical intervention or security concerns.
- Participate in and apply knowledge from ongoing safety and de-escalation training.
- Ensure timely & accurate use of all company systems as required while maintaining complete up-to-date records and any future upgrades as directed.
- Foster and maintain an inclusive and respectful work environment that promotes a team-oriented work environment.
- Utilize advanced verbal de-escalation skills in addition to CCH Non-Violent Crisis Intervention methods.
- Perform additional duties as assigned
Benefits
- Health Insurance - HMO or PPO
- Dental plans, vision insurance, flexible spending accounts, supplemental life insurance
- Company paid basic life and AD&D insurance coverage, Employee Assistance Program, 403(b) retirement savings matching
- Extensive paid time-off, including holidays, sick leave, and vacation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
