Safety Associate I - Mid Shift
About The Position
The Safety Associate I is responsible for ensuring the safety of clients, staff, vendors, and other visitors at assigned Colorado Coalition for the Homeless (CCH) locations. This role focuses on de-escalation, crisis prevention, and maintaining a trauma-informed approach to safety while promoting a safe environment. Safety Associates at CCH are not an extension of law enforcement but serve as proactive safety professionals in a supportive capacity. This role works at or within a defined CCH location in a dynamic environment supporting the safety needs of CCH staff, clients and residents. This position will be Wed - Sun 11am - 7pm (Sat & Sun either 7am - 3pm or 11am - 7pm).
Requirements
- High school diploma or equivalent required.
- CPR/First Aid Certification required within 30 days of employment.
- Strong critical thinking and decision-making skills.
- Excellent customer service and interpersonal communication skills.
- Knowledge of issues affecting individuals experiencing homelessness and a commitment to serving underserved populations.
- Ability to assess and de-escalate potentially dangerous situations.
- Strong verbal and written communication skills.
- Proficiency with office equipment and Microsoft Office applications.
- Ability to maintain confidentiality and demonstrate a sincere desire to support others.
- Ability to prioritize multiple responsibilities and exercise sound professional judgment.
- Ability to engage with individuals who may be experiencing crisis, behavioral health issues or substance use disorders while using a trauma-informed approach.
Nice To Haves
- Bi-lingual English-Spanish and/or ASL preferred
- Experience working in high-volume environments preferred.
- Experience working with individuals experiencing homelessness or in a direct human services role preferred.
- Experience as an EMT, firefighter, or first responder preferred.
Responsibilities
- Conduct regular inspections of assigned Coalition sites to ensure a safe environment.
- Assist staff in assessing potentially dangerous situations and intervene as necessary to prevent escalation.
- Escort employees as needed to promote staff safety.
- Monitor and ensure compliance with CCH safety procedures and visitor policies
- Provide crisis intervention support, focusing on verbal and physical de-escalation methodologies, while adhering to trauma-informed principles.
- Collaborate with law enforcement agencies and emergency healthcare personnel as needed.
- Document and submit reports on all incidents involving physical intervention or security concerns.
- Participate in and apply knowledge from ongoing safety and de-escalation training.
- Ensure timely & accurate use of all company systems as required while maintaining complete up-to-date records and any future upgrades as directed.
- Foster and maintain an inclusive and respectful work environment that promotes a team-oriented work environment.
- Utilize advanced verbal de-escalation skills in addition to CCH Non-Violent Crisis Intervention methods.
- Perform additional duties as assigned
Benefits
- Health Insurance - HMO or PPO
- Dental plans, vision insurance, flexible spending accounts, supplemental life insurance
- Company paid basic life and AD&D insurance coverage, Employee Assistance Program, 403(b) retirement savings matching
- Extensive paid time-off, including holidays, sick leave, and vacation
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
