Safety and Security Rep
About The Position
At KVC Hospitals, safety is not just about supervision — it’s about creating calm during chaos, building trust during crisis, and helping children and adults feel secure enough to heal. If you are someone who stays steady under pressure, believes in treating people with dignity, and wants a career where your presence truly matters, this role gives you the opportunity to make a direct impact every single day. Safety & Security Representatives play a critical role in supporting direct care staff and maintaining a safe, therapeutic environment for youth and adults receiving psychiatric care. This position is far more than traditional security work. Team members actively engage patients through trauma-informed and person-centered approaches while helping maintain structure, safety, and emotional stability across the unit. You will help de-escalate difficult situations, model positive behavior, support treatment goals, and provide compassionate supervision to individuals experiencing behavioral health challenges. At times, Safety & Security Representatives may step into a Lead Capacity role when unit leadership is unavailable based on staffing and operational needs. At KVC, every interaction matters. We expect our staff to lead with: Respect, Accountability, Integrity, Open and Honest Communication, Teamwork, Continuous Growth. We are looking for professionals who can remain calm, solution-focused, empathetic, and dependable while helping others through some of the most difficult moments of their lives.
Requirements
- High school diploma or GED from an accredited institution
- Valid driver’s license
- Valid/current auto insurance
- At least one year of related experience and/or training
- Intermediate computer proficiency including: Microsoft Word, Microsoft Excel, Outlook Email, Typing/keyboarding skills
Nice To Haves
- Behavioral health or psychiatric care settings
- Trauma-informed care
- Crisis intervention
- Person-centered care approaches
- Working with youth or adults experiencing behavioral health crises
Responsibilities
- Supervise unit activities and patient movement
- Maintain a safe, clean, and orderly environment
- Support youth and adults through engagement and positive interaction
- Assist with patient supervision and daily activities
- Follow individualized treatment plans developed by interdisciplinary teams
- Utilize effective de-escalation and crisis intervention techniques
- Initiate emergency response procedures when necessary
- Complete required documentation accurately and on time
- Record patient behaviors, interactions, and relevant observations
- Transport patients to appointments and visits as needed
- Assist with meals, laundry, and unit support responsibilities when directed
- Attend required meetings, trainings, and annual in-service education
- Utilize KVC systems to maintain training, scheduling, and employee information
Benefits
- Compassionate patient care
- Professional growth
- Strong leadership support
- Collaborative teamwork
- A culture where people genuinely care about one another
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
