Safety and Security Records Clerk
Shelby County Schools•Memphis, TN
About The Position
The incumbent supports a department or work area by performing general office and/or clerical services. Assist management with simple, routine or repetitive general or clerical tasks. Respond to walk-in, fax and email inquiries. Works directly with the area of Raptor, troubleshooting problems with the systems installed at schools via the phone.
Requirements
- High School diploma or equivalent.
- PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED.
- Degree Equivalency Formula: Bachelor’s Degree = 4 years plus required years of experience.
- Master’s Degree = 2 additional years of experience (e.g. master’s degree is equivalent to 6 years of experience.
Responsibilities
- Provide general office and clerical support for one or more work areas.
- Perform basic filing, mail pickup, distribution and telephone coverage.
- Identify issues or problems and seek assistance from higher level personnel or management.
- Prepare correspondence regarding Prevention/Intervention Program and Raptor System and set up meeting with schools.
- Prepare charts based on weekly information submitted for Prevention/Intervention Programs and Raptor System throughout the district.
- Receive calls regarding the Raptor Systems, Prevention and Intervention Programs throughout the district.
- Process Weekly Reports.
- Maintain databases for various Prevention/Intervention Programs and Raptor.
- Track reports and program findings prior to and following Meetings.
- Assist schools with program and/or system concerns.
- Performs other related duties as assigned or directed.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
