Safety and Security Records Clerk

Memphis Shelby County SchoolsMemphis, TN
Onsite

About The Position

The incumbent supports a department or work area by performing general office and/or clerical services. They assist management with simple, routine or repetitive general or clerical tasks and respond to walk-in, fax and email inquiries. The role involves working directly with the Raptor system, troubleshooting problems with the systems installed at schools via the phone.

Requirements

  • High School diploma or equivalent.

Responsibilities

  • Provide general office and clerical support for one or more work areas.
  • Perform basic filing, mail pickup, distribution and telephone coverage.
  • Identify issues or problems and seek assistance from higher level personnel or management.
  • Prepare correspondence regarding Prevention/Intervention Program and Raptor System and set up meeting with schools.
  • Prepare charts based on weekly information submitted for Prevention/Intervention Programs and Raptor System throughout the district.
  • Receive calls regarding the Raptor Systems, Prevention and Intervention Programs throughout the district.
  • Process Weekly Reports.
  • Maintain databases for various Prevention/Intervention Programs and Raptor.
  • Track reports and program findings prior to and following Meetings.
  • Assist schools with program and/or system concerns.
  • Performs other related duties as assigned or directed.
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