Safety and Security Officer

Marriott Vacations Worldwide•James City County, VA

23h•$18•Onsite

About The Position

The Safety and Security Officer is responsible for maintaining a secure environment by patrolling property areas, monitoring security systems (CCTV, alarms, fire life safety), and conducting physical hazard inspections. The role involves responding to incidents, accidents, and disturbances, as well as providing first aid/CPR when necessary. The officer will document all activities through incident reports and shift summaries, conduct investigations, and ensure the safety of guests, owners, and associates.

Requirements

Attention to customer service with a professional and pleasant personality
Available to work a flexible schedule including evenings, weekends, and holidays

Responsibilities

Patrol all areas of the property
Assist owner/guests with room access
Monitor Closed Circuit Televisions, perimeter alarm systems, duress alarms, and fire life safety systems
Lock property entrances when required
Conduct daily physical hazard inspections
Respond to accidents, contact EMS, or administer first aid/CPR
Assist owner/guests/associates during emergency situations
Notify appropriate individuals in the event of accidents, attacks, or other incidents
Defuse owner/guest/associate disturbances
Complete incident reports
Handle interruptions and complaints
Resolve safety hazard situations
Escort unwelcome persons from the property
Report to scenes of vehicle accidents/thefts
Maintain confidentiality of Loss Prevention reports/documents
Conduct investigations and gather evidence
Conduct interviews with relevant parties
Report accidents, injuries, and unsafe work conditions to manager
Complete safety training and certifications
Welcome and acknowledge all owners/guests according to company standards
Speak with others using clear and professional language
Develop and maintain positive working relationships with others